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Lang.ai

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24 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2018

Profile Name

Star Rating

23
1
0
0
0

Lang.ai Reviews

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Profile Name
Star Rating
23
1
0
0
0
Michelle Irish T.
MT
Michelle Irish T.
07/02/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

A Very Convenient Product in Increasing Efficiency

Lang.ai helped the business in filtering and assigning tickets to the representatives which helped in increasing the efficiency of the employees.
MT
Michelle T.
06/29/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Super Convenient in Assigning Tickets

Before, we manually assign tickets to representatives to divide the work but with Lang.ai, assigning tickets is easier.
JohnQ C.
JC
JohnQ C.
06/26/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

A convenient platform for auto tagging support tickets.

It saves time in assisting customer tickets since it automatically assigns the tickets and distributes it to the support representatives.

About

Contact

HQ Location:
New York, US

Social

@_langAI

What is Lang.ai?

Lang.ai is a company that specializes in automating text-based workflows for businesses by leveraging artificial intelligence and natural language processing. Their platform enables users to easily categorize and analyze unstructured text data, such as customer feedback and support tickets, without the need for extensive coding or data science expertise. Lang.ai's technology helps organizations streamline operations, improve customer experiences, and gain insights from textual data. The platform is designed to be user-friendly, allowing businesses to quickly implement AI-driven text analysis into their existing processes.

Details

Year Founded
2018
Website
www.lang.ai