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Lang.ai

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24 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2018

Profile Name

Star Rating

23
1
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Lang.ai Reviews

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Profile Name
Star Rating
23
1
0
0
0
Kim S.
KS
Kim S.
12/20/2023
Validated Reviewer
Verified Current User
Review source: Organic

Saves time, easy to use, and crucial to our business

The ease of use. Lang.ai is just one of those platforms that feels intuitive once you dive in. It's become a crutial part of our day to day ticket management to rely on Lang for routing and automations - we'd be lost without it! The next best thing? How easy it is to make adjustments. Some platforms come with a level of complexity that simply takes too long to understand. With Lang, what could be a hours of work becomes a small adjustment.
Nicole G.
NG
Nicole G.
06/19/2023
Validated Reviewer
Verified Current User
Review source: Organic

Fantastic team, immediate results

Lang has immediately allowed us to drive actionable insights from the output of Lang data associated with our support tickets. The implementation was easy, and they provided fantastic partnership throughout.
Kade C.
KC
Kade C.
10/18/2022
Validated Reviewer
Verified Current User
Review source: Organic

This software gave my team HOURS back in their week

Lang.ai has been instrumental in helping us stay on top of our incoming support tickets through the use of their ticket routing and automation features. Can't imagine life without this service!

About

Contact

HQ Location:
New York, US

Social

@_langAI

What is Lang.ai?

Lang.ai is a company that specializes in automating text-based workflows for businesses by leveraging artificial intelligence and natural language processing. Their platform enables users to easily categorize and analyze unstructured text data, such as customer feedback and support tickets, without the need for extensive coding or data science expertise. Lang.ai's technology helps organizations streamline operations, improve customer experiences, and gain insights from textual data. The platform is designed to be user-friendly, allowing businesses to quickly implement AI-driven text analysis into their existing processes.

Details

Year Founded
2018
Website
www.lang.ai