Product Avatar Image

Lang.ai

Show rating breakdown
24 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2018

Profile Name

Star Rating

23
1
0
0
0

Lang.ai Reviews

Review Filters
Profile Name
Star Rating
23
1
0
0
0
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
11/10/2021
Validated Reviewer
Review source: Organic

Headed in the right direction

I learn best when people show me how to use software (I'm not good at learning from reading documentation). Lang.ai's customer support team is exceptionally responsive and have helped show me how to best use Lang.ai's functionality.
Ben S.
BS
Ben S.
Senior Director of CX at Pair Eyewear
07/22/2021
Validated Reviewer
Review source: Organic

Lang.ai Is Now A Must Have Vendor For CX!

Lang makes tagging an absolute breeze and gives me instant access to all the insights I could ever dream of.
Megan M.
MM
Megan M.
Developing award-winning AI experiences | Customer Experience Executive
07/20/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Lang is key to our tech stack

We literally would not have the infrastructure and insights we do today without Lang. This tool has been killer for us, from tagging and analyzing our incoming contacts (across channels!) to giving us the power to automate tagging and responses for tier 1 issues.

About

Contact

HQ Location:
New York, US

Social

@_langAI

What is Lang.ai?

Lang.ai is a company that specializes in automating text-based workflows for businesses by leveraging artificial intelligence and natural language processing. Their platform enables users to easily categorize and analyze unstructured text data, such as customer feedback and support tickets, without the need for extensive coding or data science expertise. Lang.ai's technology helps organizations streamline operations, improve customer experiences, and gain insights from textual data. The platform is designed to be user-friendly, allowing businesses to quickly implement AI-driven text analysis into their existing processes.

Details

Year Founded
2018
Website
www.lang.ai