We use Unite for our phone system which is also integrated with our voice mail services and it works great. We have been using it for years on recommendation from our Software/Hardware people (WNC Consultants). It takes a bit of a learning curve, but once you get up to speed with the website it gets much easier...of course. If you need help they are responsive, helpful and patient.

I overall have had a great experience with Intermedia Unite, from transitioning to it at the start of service to daily use of it. The onboarding team at time of transitioning/start of service was amazing, responsive and knowledgeable - on top of being patient and fully answering inquiries about how it all works. The limited times I've had to reach out to technical support for issues that have occurred - which are few and far between - I again find myself working with pleasant, professional, and most importantly very knowledgeable people to achieve quick resolution. I also appreciate the emailed updates on technical issues that have arisen and are being worked on by Intermedia, from when the issue is realized, progressing along, and completed. This kind of transparency assures me that we are working with an above-board company that cares about its public perception.

Built in Security & spam filtering. checking the links in emails before allowing me to open. Knowledgeable Customer support. On-boarding help with new client setup.