Intermedia

Show rating breakdown
586 reviews
  • 6 profiles
  • 8 categories
Average star rating
4.5
Serving customers since
1993

Profile Name

Star Rating

415
140
17
4
10

Intermedia Reviews

Review Filters
Profile Name
Star Rating
415
140
17
4
10
Judy G.
JG
Judy G.
Director of Financial AidSmall-Business (50 or fewer emp.)
08/05/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intermedia Unite provides excellent customer service

Intermedia Unite always provides excellent customer service and is easy to use.
Meagan S.
MS
Meagan S.
Director of InfrastructureMid-Market (51-1000 emp.)
08/05/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

I would recommend

1. Support is quick - there are a lot of support articles 2. Flexible 3. Customize things for you (not something our other phone companies have done in the past) - They will try and make things work for you and your company (options don't all have to be standard) 4. They also have a Call Center product. 5. One of the only companies that will work with a Chromebook.  They have - 3-way calling for web app on Chromebooks. Large amount of rep support - help with billing questions - road map - always quick to answer and respond.
Verified User in Warehousing
UW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
08/05/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Reliable VOIP

I run a small business that has been using Intermedia for over 4 years. Overall a good value, reliable service with above average support. No tech is perfect, but they communicate the area outage and respond quickly to resolve issues. We don't take advantage of many included services which make Intermedia an even better value if you have a need for 'bells and whistles'.

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HQ Location:
Sunnyvale, California

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What is Intermedia?

Intermedia is a leading cloud services provider, offering a range of products such as email hosting, collaboration tools, and cybersecurity solutions for small to mid-sized businesses.

Details

Year Founded
1993