Intermedia

Show rating breakdown
4.5 out of 5 stars
586 reviews
  • 6 profiles
  • 8 categories
Average star rating
4.5
Serving customers since
1993
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Featured Products

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Intermedia Contact Center

25 reviews

Intermedia Contact Center (formerly Telax) offers the leading Cloud Contact Software as a Service solution (CCaaS) combining the most robust suite of features with carrier-grade reliability, and world class deployment and support services. Telax also enables Communications Service Providers to enter the lucrative Contact Center market, with innovative Turnkey Sales & Marketing solutions that allow them to start selling, now.

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Intermedia Unite

525 reviews

Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.

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Anymeeting Webinars

10 reviews

Extend your company’s reach through hosted webinars and events

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Intermedia Exchange Email

23 reviews

Keep your business safe from known and emerging email threats.

Profile Name

Star Rating

415
140
17
4
10

Intermedia Reviews

Review Filters
Profile Name
Star Rating
415
140
17
4
10
Warren M.
WM
Warren M.
attorney, developerSmall-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Seamless Multi-Device Access Wherever I Work

|Intermedia Unite
The fact that I can use the platform and its features on multiple devices, as I travel and several locations I work from giving me access to the entire suite of tools without needing to worry what I left behind.
CB
Christopher B.
IT ManagerSmall-Business (50 or fewer emp.)
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support

|Intermedia Unite
There are several things I like about Intermedia Unite. As with any company, there’s a certain level of turnover, so the ability to remove and reassign phones to a new user is awesome. I also really appreciate being able to review analytics for missed calls and troubleshoot issues on the back end. Whenever there’s an issue, or a feature I’ve forgotten how to use or set up (or simply haven’t needed in a while), reaching out to support has been my number one go-to. I’ve never had a long wait, and they’ve always been able to help me resolve my issue. They’ll point you to where it is in their help files, but they’ll also walk you through what you need to do or even make the adjustment for you.
Erez L.
EL
Erez L.
CTOMid-Market (51-1000 emp.)
07/21/2026
Validated Reviewer
Review source: Organic

Efficient, Friendly Service—Highly Recommend

|Intermedia Unite
Michael Andreson was great to work with. He was efficient, friendly, and knowledgeable throughout the process. I highly recommend this company.

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HQ Location:
Sunnyvale, California

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What is Intermedia?

Intermedia is a leading cloud services provider, offering a range of products such as email hosting, collaboration tools, and cybersecurity solutions for small to mid-sized businesses.

Details

Year Founded
1993