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HelpDocs

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19 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2016

Profile Name

Star Rating

11
7
1
0
0

HelpDocs Reviews

Review Filters
Profile Name
Star Rating
11
7
1
0
0
Tushar K.
TK
Tushar K.
06/30/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Useful knowledge base

Helpdocs is really useful in collecting organization's knowledge base in a central place. Everything can be easily accessed and referred by the customers. The customizable is excellent to fit our requirements.
Hrithik S.
HS
Hrithik S.
Serving Notice Period | LWD : 27th February | Power Apps | Power Automate | Dynamics CRM | Associate at PwC India | YoE : 2.2 Years
06/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

HelpDocs is very helpful

They are very good which helps to minimise less support tickets and increase software efficiency.
Verified User in Computer Software
UC
Verified User in Computer Software
06/28/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good Help docs for starters

Generating the help docs has never been this much easier

About

Contact

HQ Location:
London

Social

@HelpDocs

What is HelpDocs?

HelpDocs is a comprehensive knowledge base software designed to help companies organize and share information efficiently. Accessible at https://www.helpdocs.io, this platform offers intuitive tools to create, manage, and optimize a customized help center that enhances customer support and internal team knowledge-sharing. With HelpDocs, businesses can streamline support operations, reduce repetitive inquiries, and provide a searchable database of articles to empower user self-service and improve user experience. The platform also includes features such as analytics to track the effectiveness of articles, multilingual support to cater to a global audience, and integrations with popular tool sets to enhance workflow efficiency. Ideal for businesses of any size seeking to maintain an accessible, informative, and professional knowledge base.

Details

Year Founded
2016