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HelpDocs

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19 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2016

Profile Name

Star Rating

11
7
1
0
0

HelpDocs Reviews

Review Filters
Profile Name
Star Rating
11
7
1
0
0
Verified User in Veterinary
AV
Verified User in Veterinary
12/12/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Help Docs

Integrations are very easy to use. Both business and client-facing.
GK
Gaurav K.
09/04/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to use, self-serve knowledge base software

Ease of adding articles and content to the platform. Monitor articles - most viewed, most searched. Export the reports and customize the dashboard via custom styles.
Verified User in Telecommunications
UT
Verified User in Telecommunications
08/26/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review

Easy accessibility and doc help it provides

About

Contact

HQ Location:
London

Social

@HelpDocs

What is HelpDocs?

HelpDocs is a comprehensive knowledge base software designed to help companies organize and share information efficiently. Accessible at https://www.helpdocs.io, this platform offers intuitive tools to create, manage, and optimize a customized help center that enhances customer support and internal team knowledge-sharing. With HelpDocs, businesses can streamline support operations, reduce repetitive inquiries, and provide a searchable database of articles to empower user self-service and improve user experience. The platform also includes features such as analytics to track the effectiveness of articles, multilingual support to cater to a global audience, and integrations with popular tool sets to enhance workflow efficiency. Ideal for businesses of any size seeking to maintain an accessible, informative, and professional knowledge base.

Details

Year Founded
2016