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HCL Technologies

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1,683 reviews
  • 72 profiles
  • 77 categories
Average star rating
4.0
Serving customers since
1999
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ALT ASM

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ALT ASM framework is a financial service software that provides robotics and cognitive solutions, systems that employ data mining, pattern recognition, and natural language processing to replicate almost human-like responses.

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HCL iObserve

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iXm – Intuitive Experience Management for Telecom

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Seamlessly enhance telecom customer's experience with single dashboard All-in-one solution for telecom operators providing advanced real-time network and device monitoring. The platform empowers the user with quicker customer issue resolution with accessibility to ticket data and device data on single platform

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HCL iSAM Customer Management

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HCLTech's iSAM Maintenance Operations Planning is a sophisticated solution designed to assist maintenance and production planners in effectively visualizing and updating detailed work schedules for large, complex maintenance events. By integrating project planning with maintenance objects, it ensures a comprehensive approach to maintenance event management. Key Features and Functionality: - Graphical Planning Tools: Offers an extensive suite of graphical tools that enable planners to create, modify, and manage maintenance schedules with ease. - Insight-to-Action Alerts: Provides real-time alerts that facilitate prompt decision-making, ensuring that potential issues are addressed proactively. - Integration with Related Applications: Seamlessly integrates with other applications, enhancing workflow efficiency and data consistency across platforms. Primary Value and User Benefits: The primary value of HCLTech's iSAM Maintenance Operations Planning lies in its ability to streamline the planning and execution of complex maintenance tasks. By offering intuitive graphical tools and real-time insights, it empowers planners to optimize resource allocation, minimize downtime, and ensure timely completion of maintenance events. This leads to improved operational efficiency, reduced costs, and enhanced asset utilization for organizations managing intricate maintenance operations.

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HCL iSAM Maintenance Operations Mobile Cards

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HCLTech's iSAM Maintenance Operations Planning is a sophisticated solution designed to assist maintenance and production planners in effectively visualizing and updating detailed work schedules for large, complex maintenance events. By integrating project planning with maintenance objects, it ensures a comprehensive approach to maintenance event management. Key Features and Functionality: - Graphical Planning Tools: Offers an extensive suite of graphical tools that enable planners to create, modify, and manage maintenance schedules with ease. - Insight-to-Action Alerts: Provides real-time alerts that facilitate prompt decision-making, ensuring that potential issues are addressed proactively. - Integration with Related Applications: Seamlessly integrates with other applications, enhancing workflow efficiency and data consistency across platforms. Primary Value and User Benefits: The primary value of HCLTech's iSAM Maintenance Operations Planning lies in its ability to streamline the planning and execution of complex maintenance tasks. By offering intuitive graphical tools and real-time insights, it empowers planners to optimize resource allocation, minimize downtime, and ensure timely completion of maintenance events. This leads to improved operational efficiency, reduced costs, and enhanced asset utilization for organizations managing intricate maintenance operations.

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HCL iSAM Maintenance Operations Planning

0 reviews

HCLTech's iSAM Maintenance Operations Planning is a sophisticated solution designed to assist maintenance and production planners in effectively visualizing and updating detailed work schedules for large, complex maintenance events. By integrating project planning with maintenance objects, it ensures a comprehensive approach to maintenance event management. Key Features and Functionality: - Graphical Planning Tools: Offers an extensive suite of graphical tools that enable planners to create, modify, and manage maintenance schedules with ease. - Insight-to-Action Alerts: Provides real-time alerts that facilitate prompt decision-making, ensuring that potential issues are addressed proactively. - Integration with Related Applications: Seamlessly integrates with other applications, enhancing workflow efficiency and data consistency across platforms. Primary Value and User Benefits: The primary value of HCLTech's iSAM Maintenance Operations Planning lies in its ability to streamline the planning and execution of complex maintenance tasks. By offering intuitive graphical tools and real-time insights, it empowers planners to optimize resource allocation, minimize downtime, and ensure timely completion of maintenance events. This leads to improved operational efficiency, reduced costs, and enhanced asset utilization for organizations managing intricate maintenance operations.

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HCL IntelliService

0 reviews

HCL IntelliService is a service intelligence platform that transforms customer service into customer success. The platform supports many connectors that ingest data across customer relationship management, sales force automation, enterprise service management, emails, and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as Cognitive Search, Conversational AI, Workflow Automation, and Augmented Analytics to provide a game-changing customer experience while empowering service agents with sophisticated tools and analytics to reduce time to resolution. Automate and customize complex workflows and manage advanced interactions leveraging > Out-of-the-box apps and templates for faster time-to-value > Built-in keywords, vocabulary, and nomenclature for quicker deployment > Flexible integration with heterogeneous enterprise systems With HCL, leverage an AI-driven productivity platform to reduce customer support call volumes and service request resolution times across the customer service life cycle.

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HCL Mosaic: license assessment for RISE with SAP

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Full User Equivalent analyzer and FinOps tool for RISE with SAP

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HCL Smart Warehousing-Intelligent Asset Management

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Smart track & trace warehouse solution enabling efficient goods movement

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HCL Technologies Reviews

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Profile Name
Star Rating
784
607
189
61
42
Fanish S.
FS
Fanish S.
Cloud Architect | Enterprise Architect | TOGAF | 2x Azure | Operations | Infrastructure | Digital Transformation
09/14/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Super Easy to Use, Seamless Integration, and Great Value

it was super easy to use,and easy to integrate with my current stack, performance and pricing also in my budget , onboarding was super easy , highly recomand it
Edoardo I.
EI
Edoardo I.
09/14/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Endpoint Management with a Steep Learning Curve

What I like best about BigFix is having one reliable place to manage and patch a large, mixed endpoint estate. Performance is solid at scale, integrations are useful, and the automation saves our IT team significant time, delivering clear ROI despite the initial learning curve.
Verified User in Banking
AB
Verified User in Banking
09/14/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Centralized Endpoint Control, but a Steep Learning Curve

What I like most about HCL BigFix is the centralized visibility and control it provides across endpoints. It makes patching, software deployment, compliance, and security remediation much easier to manage and automate, while reducing manual effort and helping ensure systems remain secure and up to date.

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HQ Location:
Noida, Uttar Pradesh

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@hcltech

What is HCL Technologies?

HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success through relentless product innovation.

Details

Year Founded
1999
Ownership
NSE - National Stock Exchange of India