Grupo NGN
21 reviews
- 1 profiles
- 3 categories
Average star rating
4.9
Serving customers since
2014
Grupo NGN Reviews
PM
Patrick M.
NGNCloudComm is the answer!
Working with NGNCloudComm has been one of the best experiences we have ever had. Their suite of services are far superior to anything that I have seen. However, my favorite part of working with NGNCloucomm is the level of customer service. Time after time, they have gone above and beyond. This team works harder than anyone I have ever met to ensure that our systems work optimally and that every last one of our needs is met. If we are ever experiencing any issues, I know my solution is only one phone call away. If you ever want something added to their software or to one of their applications, all you have to do is submit a feature request. The NGNCloudComm team works very fast to accommodate any request. We have put in several feature requests and have never been disappointed. The level of dedication to customer service the NGNCloudComm team has is simply unheard of. You won't find this kind of experience anywhere else.
HS
HEMANG S.
Best VOIP service by NGNCloudComm, feel good to use it, it's simple and convenient.
The most helpful thing about NGNCloudComm is its usability and convenience.
AH
Verified User in Hospital & Health Care
Focus is on the Customer
NGN's focus is on the customer first. When other vendors were unable to meet business requirements, Grupo was able to meet the needs and provide the level of support needed for the project. The application is fairly simple to Administer and very simple from a user perspective. NGN's level of support and customer satisfaction exceeds any other vendor I have previously worked with in the past.
About
What is Grupo NGN?
Grupo NGN Inc is a provider of advanced contact center software solutions designed to enhance customer service and communication capabilities for businesses. Established to cater to the needs of diverse industries, Grupo NGN’s offerings include inbound and outbound call center management tools, customer interaction analytics, and omnichannel support systems. The company’s solutions are aimed at improving operational efficiency, enabling seamless customer interactions, and optimizing workforce productivity.
Details
Year Founded
2014
Website
grupongn.com