Product Avatar Image

Grupo NGN

Show rating breakdown
4.9 out of 5 stars
21 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2014

Profile Name

Star Rating

21
0
0
0
0

Grupo NGN Reviews

Review Filters
Profile Name
Star Rating
21
0
0
0
0
Heiporo B.
HB
Heiporo B.
Pre Arrival Services Manager
11/14/2022
Validated Reviewer
Verified Current User
Review source: Organic

Accessible and timely on responses

|NGNCloudComm
The team at NGN cloud are always accessible and timely on responses. They take the time to walk you through processes and follow-up to see how things are going. Always friendly and will always make time to address your questions or concerns. Also like the ability to adjust skillset levels for users. This allows us to play to an individual's strength and helps resolve calls timely. Like this feature!
BH
bharat h.
11/01/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A G2 review

|NGNCloudComm
its very simple to use and easy to learn with in no time and helping in the BPO sector to work effectively to the client's requirements as per their need of contracts.
Urmilkumar S.
US
Urmilkumar S.
Senior Manager - IT at Etech Global Services
09/23/2022
Validated Reviewer
Review source: Organic

NGNCloudComm

|NGNCloudComm
Customization options available according to the company's requirements, help an organization to get better results. We can get so many types of data and integrations options with GrupoNGN which is not available in most of the contact center solutions.

About

Contact

HQ Location:
Coral Springs, Florida

Social

What is Grupo NGN?

Grupo NGN Inc is a provider of advanced contact center software solutions designed to enhance customer service and communication capabilities for businesses. Established to cater to the needs of diverse industries, Grupo NGN’s offerings include inbound and outbound call center management tools, customer interaction analytics, and omnichannel support systems. The company’s solutions are aimed at improving operational efficiency, enabling seamless customer interactions, and optimizing workforce productivity.

Details

Year Founded
2014
Website
grupongn.com