GrooveHQ
195 reviews
- 1 profiles
- 3 categories
Average star rating
4.6
Serving customers since
2011
GrooveHQ Reviews
CZ
Cedrick Z.
Best Ticketing System Ever!!!
It is easy to use with a user friendly interface and easy to navigate around it.
MC
Maxime C.
Bsit, building trust and making parent's lives easier since 2015Support software by people who excell at giving support ;-)
If you judge support software by the quality of the way they offer you support, this is the right address. Also hardly any downtime since the day we started using Groove (December 2017!). And the whole product is frankly super easy to implement and get people onboarded on.
DW
David W.
Great value for price
GrooveHQ is a simple lightweight solution for your customer support needs. Additionally, we have always received great support from their team.
About
Helply
Helply, Inc. makes Helply, the complete AI-native support platform, trusted by 1,400+ companies. The team launched Groove in 2011 as a simpler alternative to Zendesk. Over 14 years, Groove helped thousands of teams support millions of customers. When AI changed what support software could do, the team rebuilt the help desk around AI agents and became Helply. It runs its own support on the product: two people support roughly 1,400 customers. Helply is remote-first and led by co-founders Alex Turnbull (CEO), Jared Scheel (CTO), and Tom Morkes (COO).
Details
Year Founded
2011
Website
helply.com