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GrooveHQ

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195 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2011
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Star Rating

157
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GrooveHQ Reviews

Review Filters
Profile Name
Star Rating
157
28
7
2
1
TM
Terence M.
06/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Awesome Ticketing System

User friendly, easy tickets tracking and metrics for agents performance monitoring
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
06/04/2024
Validated Reviewer
Verified Current User
Review source: Organic

Groove is a useful tool for capturing organising and assigning work tasks.

The ability to auto assign tickets to a specfic agent or department
CZ
Cedrick Z.
06/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Best Ticketing System Ever!!!

It is easy to use with a user friendly interface and easy to navigate around it.

About

Contact

HQ Location:
Newport, RI

Social

@Groove

What is GrooveHQ?

Welcome to Groove – where we're committed to reshaping customer service for the better. We believe in the transformative power of good software, designed to tackle the challenges of inefficient support operations head-on. Groove is crafted to be the antidote to bad customer service, empowering small businesses with intuitive workflows, streamlined communication, and a suite of features aimed at delivering exceptional experiences. Say farewell to clunky interfaces and inefficient processes – with Groove, you'll discover a platform that prioritizes simplicity and effectiveness. Our mission is clear: to provide businesses with the tools they need to thrive in a customer-centric world. Join us in our journey to redefine customer service. With Groove, exceptional support isn't just a possibility – it's our promise.

Details

Year Founded
2011