GrooveHQ
195 reviews
- 1 profiles
- 3 categories
Average star rating
4.6
Serving customers since
2011
GrooveHQ Reviews
CH
Carrie H.
Great way to handle multiple email boxes.
It is very helpful to be able to send and receive email messages through multiple email accounts. I use groove on a near daily basis. Switching over from Gmail to GrooveHQ was an easy implementation. I have not had to use customer support yet. We were able to easily integrate this into our daily routines.
EM
Emily M.
Easy to use!
It is very convenient and easy to use! It makes handling work emails less stressful!
KM
Kelly M.
Grove is user Friendly
I like that I can see if the end user has opened the email and the time.
About
Helply
Helply, Inc. makes Helply, the complete AI-native support platform, trusted by 1,400+ companies. The team launched Groove in 2011 as a simpler alternative to Zendesk. Over 14 years, Groove helped thousands of teams support millions of customers. When AI changed what support software could do, the team rebuilt the help desk around AI agents and became Helply. It runs its own support on the product: two people support roughly 1,400 customers. Helply is remote-first and led by co-founders Alex Turnbull (CEO), Jared Scheel (CTO), and Tom Morkes (COO).
Details
Year Founded
2011
Website
helply.com