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Frigade

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26 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2022
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Frigade Reviews

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Logan S.
LS
Logan S.
06/25/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Install and Flexible Use cases

I like that this tool is extremely easy to install and to adjust visually. I like that you can natively out of the box drag the dialogue box around your monitor while it is installed.
Evie W.
EW
Evie W.
Co-founder & CMO of Retell AI | Former Bytedance Product Designer
06/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

An in-app guidance tool that keeps up with how fast we ship

Frigade is how we guide new developers through getting started with Retell. Voice agents are configurable, and even technical users hit moments in the dashboard where they're not sure what to do next. Frigade meets them with real-time guidance at the point in the workflow where it matters. The piece that's worked for us is how natural it feels inside the product. New developers land in the dashboard and the right guidance shows up at the moment they need it. We ship fast, and Frigade has kept up without turning into a maintenance burden for our team. We've also leaned on Frigade to drive feature adoption when we ship new releases. It keeps developers moving through configuration steps without making them bounce out to our docs.
🗻Richard H.
🗻H
🗻Richard H.
Customer Support @ Valley
06/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Actionable Assistant That Deflects Support and Adapts as We Ship

What works about Frigade for us is that the Assistant doesn't stop at explaining. When a seller in Valley asks "how do I invite my team", Frigade triggers the invite modal instead of pasting a four-step list. When they ask how to fix a LinkedIn connection error, the Assistant walks them through their own account state. That action layer is the thing that's actually deflected support volume for us. The day-one questions our sellers would have pinged us about now resolve themselves inside the product. We're a fast-shipping team, and we don't have to babysit the Assistant. It picks up new features as we release them. Setup took a couple of days. The Frigade team has been quick on every question we've sent over.

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HQ Location:
San Francisco, US

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What is Frigade?

Frigade helps software companies guide users through their products. Frigade Assistant learns workflows by using your application, then answers questions and provides on-screen guidance. Assist API brings that product understanding to your own agent. Frigade Engage gives your team control over authored onboarding checklists, tours, announcements, and surveys.

Details

Year Founded
2022
Website
www.frigade.com