Flow development with Frigade Engage is genuinely easy to use. We rely on it to guide users through an AI product built for HR compliance and global employment law.
The biggest win is shipping flows myself via collections — when we release something new, the right users see an announcement that same afternoon, with no engineering ticket needed.
We used to build every part of our onboarding ourselves, and keeping it current was its own little project every time the product moved.
With Frigade Engage we run the guided setup that walks new users through getting their account going: the checklist, a few tours, and the in-app announcements when we ship something new. Our team can change the copy and who sees what without pulling an engineer in each time.
It also just looks like our product. The flows match our own design, so users never feel like they got handed off to some third-party overlay.
New users who engaged with Frigade content were 4x more likely to reach and adoptive state and convert.
At this point it's how we do in-app guidance, full stop.
We added Frigade Engage to our product last year to help new users get up and running, and it's become how we handle in-app onboarding. Our product only clicks once someone connects their data and builds their first report, so getting people to that moment is everything.
The getting-started checklist does most of that work. It sits in the product and walks a new user through connecting a source and building their first deck. They hit the payoff instead of poking around for it. When we ship something new, I can drop an announcement in front of the right users myself, without waiting on a release.
The flows live in our product and match our design, so nothing feels like a bolt-on widget. New users reach their first real report faster because of it, and for us that is the whole game.
Frigade helps software companies guide users through their products. Frigade Assistant learns workflows by using your application, then answers questions and provides on-screen guidance. Assist API brings that product understanding to your own agent. Frigade Engage gives your team control over authored onboarding checklists, tours, announcements, and surveys.