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Everhelp

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45 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2021

Profile Name

Star Rating

42
3
0
0
0

Everhelp Reviews

Review Filters
Profile Name
Star Rating
42
3
0
0
0
Arina K.
AK
Arina K.
Chief Marketing Officer
11/14/2025
Validated Reviewer
Review source: Organic

Excellent reporting and measurable improvements

They’re extremely proactive during setup and know how to guide teams with limited experience. The weekly updates made it easy to track progress.
Nithin M.
NM
Nithin M.
11/06/2025
Validated Reviewer
Review source: Organic

The kind of support team you want on your side

They take time to understand the question, communicate clearly, and follow up when needed. They call out repeating issues before they snowball, and that’s been really useful.
Austin H.
AH
Austin H.
Head of Content at Rise Payroll
11/04/2025
Validated Reviewer
Review source: Organic

Outstanding quality at a highly competitive cost

We evaluated multiple providers and EverHelp clearly offered the best blend of affordability and service excellence. Their training standards are high, accuracy is strong, and their agents demonstrate both empathy and professionalism. We saved significantly on operational cost without sacrificing customer experience — in fact, our metrics improved.

About

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HQ Location:
Warsaw, PL

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What is Everhelp?

Everhelp - your result-as-a-service ecosystem for customer support outsourcing, configuring people, process, and technology to reach the goals you are chasing. Think of us less as a vendor and more as a business partner: you tell us your goal, and we assemble the people, process, and technology setup to hit it. Founded in 2021, we've become a fast-growing secure company with ISO 27001 and PCI DSS certification, ranking #13 on Clutch's Top 100 Fastest-Growing Companies list. Uniting 1,000+ agents across 4 continents, we've delivered over 125 projects for SaaS, eCommerce, fintech, logistics, and hospitality companies. With our proprietary AI technology, our clients automate up to 85% of routine requests, replying in 15 seconds and covering 90+ languages 24/7 across email, chat, and social media channels. Our experience is backed up by numbers: a 96% internal quality score, 83%+ average CSAT, and 76% first contact resolution. Services: ◾Customer support operations ◾Omnichannel support ◾Help desk & technical support ◾Zendesk implementation, migration & audit services ◾Startup support ◾Back-office support We've earned 8 industry awards, including 2026 Outsource Partner of the Year, a Gold Stevie Award for Customer Service Outsourcing Provider of the Year, and a Silver Stevie® Award for Best Use of Technology in Customer Service.

Details

Year Founded
2021