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Dotdigital

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1,244 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.4
Serving customers since
1999
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Dotdigital Reviews

Review Filters
Profile Name
Star Rating
786
398
45
5
10
Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
07/24/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Feature-Rich Beyond Email, with Helpful Chat Support

It’s got a lot of features going past just email. I like the easy chat feature for any issues, I like the bespoke code elements to elevate our emails.
Jenny R.
JR
Jenny R.
Head of Digital Insight and Communications at ICAEW
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use, Great New Personalisation Features

DotDigital is easy to use, and we’ve really enjoyed the new personalisation software.
CF
cameron.florey@ccbank.co.uk F.
07/21/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use, Great Value, and Helpful Account Support

Dotdigital is easy to use and understand. I am able to easily do what I need and it always performs as expected. The account manager Lauren Riley has also been incredibly helpful and helped us upgrade. The price point is also good value for money

About

Contact

Phone:
1-212-971-9408
HQ Location:
London Bridge, London

Social

@dotdigital

What is Dotdigital?

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships.

Details

Year Founded
1999