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Deskpro

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98 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.2
Serving customers since
2002
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Deskpro Reviews

Review Filters
Profile Name
Star Rating
54
32
8
2
2
Elias P.
EP
Elias P.
02/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Case Search, Powerful Filters, and Handy Templates

The platform makes it easy to search for old cases, use the filters effectively, and create templates.
WH
Will H.
10/22/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Overall experience is very positive compared to other solutions

Ease of use. Maximising the data reports to improves our services
Adam M.
AM
Adam M.
09/03/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

*** Rolled out updates without warning that corrupted our hosted content

The news feed is a great feature and worked well in my experience. Although primarily a support tool , the kb site was decent too. That's what I used it for

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HQ Location:
Austin, TX

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What is Deskpro?

At Deskpro, we’re building a world with better support. Deskpro provides world-leading organizations with the most flexible help desk platform — any team can host anywhere. From our US and London offices, we empower global organizations to deliver outstanding support on our Cloud, your Cloud, or On-Premise.

Details

Year Founded
2002
Website
www.deskpro.com