The tickets are Pretty comprehensive. That is good.

Having evaluated many products before choosing DeskPro we definitely chose correctly. They were very helpful getting us up and running, with a trial period to test with, and have been swift to respond as and when we have needed them. The product does everything we need it to and we are now looking to roll it out to other parts of the business. Everything "just works" - which is exactly what every busy help desk - and Helpdesk Manager - needs.

There are many upsides to using DeskPro. Emails alert you when you recieve ticket assignments. It's easy to use. There are many customizable options. I use it everyday. It is intergrated with our work platform and makes helping staff easier.