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Deskpro

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98 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.2
Serving customers since
2002
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Deskpro Reviews

Review Filters
Profile Name
Star Rating
54
32
8
2
2
Dayna P.
DP
Dayna P.
Operations Manager - Helping business owners from chaos to precision with strategic business management, Do less and achieve more with high-quality systems and processes proven to save you 5-10 hrs/week. Reach out today!
08/09/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless, Friendly, and Effective

I like how Deskpro adapts to our needs while staying easy for everyone to navigate
Verified User in Wholesale
UW
Verified User in Wholesale
08/07/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A promising service with some changes needed to maximise potential

There are many great features of deskpro, the customisation on inboxes to help organisation, the sidebar providing helpful information on the customers that can be stored and referred to when responding to the tickets, it is simple to use and overall the layout is fairly intuitive.
Verified User in Higher Education
AH
Verified User in Higher Education
08/06/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Very good experience with support team and most of our users are coping with recent big change

We had a big upgrade from old Deskpro to Horizon based platform recently, not only upgrade was done smoothly but had good support from team regard to communications to our end users, securing it with email Spoof setting and son on. Response to my question was fast and point was clear.

About

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HQ Location:
Austin, TX

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What is Deskpro?

At Deskpro, we’re building a world with better support. Deskpro provides world-leading organizations with the most flexible help desk platform — any team can host anywhere. From our US and London offices, we empower global organizations to deliver outstanding support on our Cloud, your Cloud, or On-Premise.

Details

Year Founded
2002
Website
www.deskpro.com