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ConnectWise

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1,739 reviews
  • 13 profiles
  • 39 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise Reviews

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Profile Name
Star Rating
1105
439
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42
Ryan P.
RP
Ryan P.
Second Line Information Technology Support Engineer
09/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Proactive Monitoring with Effortless Setup

I use ConnectWise RMM to remotely monitor and manage our clients' IT environments, which gives us centralized visibility across endpoints and lets us proactively identify issues, manage devices, deploy updates and patches, monitor health, and respond before problems become major incidents. The best tool that ConnectWise RMM offers is the ability to become super proactive and solve issues before customers even become aware. The whole system behind ConnectWise RMM is super effective and has helped us become a much more proactive IT company. We have integrated a lot of software within RMM, like rolling out software to be installed on users' devices, and scheduled daily patches, which is a great benefit of using the tool. The initial setup was extremely easy, even our T1's could configure it, saving us a bunch of time.
Emilian Stanislavov T.
ET
Emilian Stanislavov T.
Cloud and Data Security Specialist
09/07/2026
Validated Reviewer
Review source: Organic

Secure Screen Connection You Can Rely On

That I have a secure connection to the screen I want to work
Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
09/06/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

ConnectWise RMM Runs Smoothly with Fast Built-In ScreenConnect

ConnectWise RMM keeps all our client machines running smoothly without killing system performance, and having ScreenConnect built right in makes jumping on a user's computer super fast. The pricing is a bit steep, but it saves us enough time on patch management and ticketing that it pays for itself.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982