ConnectWise

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1,749 reviews
  • 13 profiles
  • 39 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise Reviews

Review Filters
Profile Name
Star Rating
1108
444
115
39
43
Verified User
A
Support POD Manager
Mid-Market (51-1000 emp.)
2/5

The software offers extensive customization options for project management, allowing users to set up tailored boards and workflows. However, the user interface feels outdated and lacks flexibility, making certain tasks cumbersome.

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Nick F.
NF
Nick F.
Customer Success SpecialistSmall-Business (50 or fewer emp.)
10/29/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy Ticketing and Training, but Integrations Need Improvement

The ticketing system was easy to use, and it made training new staff straightforward.
Bodhi D.
BD
Bodhi D.
IT ConsultantSmall-Business (50 or fewer emp.)
10/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Amazing Product

The most valuable part of Axcient x360 is the ease of recovery and the different options available for recovering data. Creating new clients is easy, and deploying new systems is a snap.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

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What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982