Claap

Show rating breakdown
492 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2021

Profile Name

Star Rating

408
81
1
1
1

Claap Reviews

Review Filters
Profile Name
Star Rating
408
81
1
1
1
ehsan S.
ES
ehsan S.
Information Technology AnalystSmall-Business (50 or fewer emp.)
10/09/2026
Validated Reviewer
Review source: Organic

Streamlines IT and Sales Workflow Effortlessly

I love Claap's ability to combine video recording with intelligent AI summaries, capturing intricate technical specifications effortlessly and integrating actionable insights into our CRM, saving me hours of data entry. The system smooths collaboration with the engineering team through targeted timestamp sharing, helping us close deals faster. The viewer analytics for asynchronous product demos are efficient, allowing me to track prospect engagement and perfectly time sales outreach. I also find the centralized, searchable video library incredibly valuable as it acts as a dynamic knowledge base. The initial setup was remarkably simple, with just a few clicks needed to connect with core platforms like Salesforce and Slack, facilitating immediate use without downtime. Claap consolidates video outreach and technical discovery calls into a unified workspace, speeding up internal alignment and saving on software costs.
Ehsan S.
ES
Ehsan S.
Software developerSmall-Business (50 or fewer emp.)
10/02/2026
Validated Reviewer
Review source: Organic

Streamlined Call Analysis, Boosts Efficiency

I use Claap for sales and conversion intelligence, and I find it incredibly helpful in saving time on note-taking and call reviews. The simplicity of use is a standout feature for me; everything is automated, allowing me to focus more on prospects during calls rather than being distracted by recording and note-taking. The interface is intuitive, so I learned it in just a few days. I appreciate the automatic recording and summaries, which help me pinpoint objections or important points without rewatching entire calls. This feature gives me insights into potential patterns to improve my pitch and boost my conversion rate. I also find the ability to jump to specific moments in conversations very useful for follow-up and analyzing call outcomes. The integration with Google Meet is seamless, enabling me to manage calls effectively without being glued to my laptop during meetings.
Leonardo C.
LC
Leonardo C.
CeoSmall-Business (50 or fewer emp.)
10/01/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Easy to Use with Some Limitations in the Free Plan

I like that Claap is easy to use thanks to the Chrome extension for easily recording calls. I also appreciate that there is a free plan available, and I find the synchronization with Google Calendar useful. The initial setup was very easy.

About

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HQ Location:
Hempstead, New York

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What is Claap?

Claap records every sales conversation and automatically structures it into rich, labeled data - speakers, objections, pain points, next steps, and more. That structured context becomes the fuel for AI agents to take over the rest: updating your CRM, drafting follow-up emails and sales decks, surfacing coaching insights, and triggering workflows across your stack. Claap delivers agent-ready conversation intelligence: pre-labeled, structured for retrieval, and open to any AI agent via MCP (Model Context Protocol). Video calls, phone calls, all captured in one platform without bots or friction. On average, sales reps save 30 minutes after each meeting with workflow automations, and revenue leaders increase their win rate up to 30% with deal insights and AI-assisted coaching. Claap is part of the lemlist group, and trusted by 1,000+ companies including Revolut, Qonto, 360Learning, Figures, and OpenClassrooms.

Details

Year Founded
2021
Website
www.claap.io