Cisco

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27,737 reviews
  • 137 profiles
  • 164 categories
Average star rating
4.3
#1 in 18 categories
Grid® leader
Serving customers since
1984
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Cisco TrustSec

0 reviews

Cisco TrustSec is a security architecture that enables software-defined segmentation within a network. Instead of relying on traditional IP-based access control lists, it uses Scalable Group Tags (SGTs) to classify users and devices based on their identity and role. This classification allows administrators to define and enforce security policies that follow the user or device as they move across the network, regardless of the underlying infrastructure or physical connection point. By decoupling security policy from IP addressing, TrustSec simplifies the management of access control, reduces the complexity of maintaining firewall rules in large-scale environments, and provides a consistent security posture across campus, data center, and branch network deployments.

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Cisco IOS Security

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Cisco IOS Security refers to the suite of security features and protocols integrated into the Cisco IOS and IOS-XE operating systems, which serve as the foundation for a wide array of Cisco routing and switching hardware. These features include functions such as access control lists, stateful packet inspection, VPN support, and threat defense capabilities that allow network administrators to secure traffic at the device level. The information regarding the Hybrid Mesh Firewall solution highlights how these foundational security elements can be extended and managed across distributed environments, including on-premises data centers and cloud deployments. By utilizing these integrated security tools, organizations can enforce consistent security policies, segment network traffic, and protect against unauthorized access or malicious activity directly within the network infrastructure, rather than relying solely on perimeter-based security appliances.

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Cisco Prime Access Registrar

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CPAR is a 3GPP-compliant AAA server software that offers scalability and extensibility. Using one common platform, efficiently serve a broad range of access technologies, users, and roaming partners for new subscriber services.

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Cisco Secure Endpoint Private Cloud

0 reviews

Cisco Adaptive Wireless Intrusion Prevention System (IPS) offers advanced network security for dedicated monitoring and detection of wireless network anomalies, unauthorized access, and RF attacks. Fully integrated with the Cisco Unified Wireless Network, this solution delivers integrated visibility and control across the network, without the need for an overlay solution.

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Cisco Configuration Engine

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The Cisco Configuration Engine is a highly secure, scalable and reliable network management software solution that runs on RHAT Linux, Solaris, or VMware. By taking advantage of intelligent agents inside Cisco IOS Software, the Configuration Engine helps to enable the "call-home" architecture. With this architecture, a new device, with minimal and identical bootstrap configuration, can identify the location of the Configuration Engine. It can also automatically connect with it, and ask for the correct configuration.

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Cisco Crosswork Network Automation

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Become more flexible while reducing costs through increased efficiency, and deliver outstanding customer experiences. All by leveraging deep visibility, data-driven insights, and intent-based actions.

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Cisco DNA

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Cisco Unified Intelligent Contact Management Enterprise

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Cisco Crosswork Hierarchical Controller

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Helps service providers Streamline Operations, Reduce Costs, Enhance Resilience.

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Cisco Reviews

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Profile Name
Star Rating
17552
7871
1740
363
209
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Cloud Calling and Strong Admin Tools, but Migration and Pricing Take Planning

I like the flexibility of being able to use the same business number across desktop, mobile, and desk phones. Features such as call handoff and device switching make it much easier to stay reachable when I’m moving between locations, without having to constantly think about which device I’m on. The Microsoft Teams integration is also a helpful addition for organizations that already depend on Teams for day-to-day work. On the administration and reliability side, the platform stands out as well. Control Hub gives a centralized place to manage users, devices, and calling configurations, which simplifies ongoing maintenance and changes. The business continuity options are valuable too, since they help keep communication available during network or infrastructure disruptions. I’ve also found the newer AI features—especially call summaries and action items—useful for tracking conversations and follow-ups without needing to manually document everything.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Strong AI and Unified Agent Desktop, But Customization and Add-On Costs Add Up

One thing I really appreciate is how it helps maintain context when a customer moves between different support channels or gets transferred to another agent. With interaction history and customer information available in a unified agent desktop, customers don’t have to repeat themselves as often, and agents can pick up the conversation without losing momentum. The CRM integrations are also helpful, since they make it easier to pull relevant business information into the support process at the right time. The AI capabilities are another major strength. Real-time response suggestions, automatic interaction summaries, and AI-powered quality analysis can cut down on the administrative work agents typically face after conversations. I also find the supervisor insights valuable for spotting recurring customer issues and getting a clearer view of where the support team needs improvement.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Event Platform with Powerful Networking, Reporting, and CRM Integrations

I like the flexibility it offers for organizing different types of events. Features such as branded registration pages, multi-track agendas, ticketing, and customizable event spaces make it possible to build a more complete experience, rather than simply hosting a live presentation. The networking and reporting capabilities also stand out to me. Attendee profiles, private networking, sponsor engagement, and detailed event reports help organizers understand what people actually did during an event—not just how many people attended. I also appreciate the CRM integrations, which make it easier to carry event data into follow-up activities.

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Phone:
847-678-6600
HQ Location:
San Jose, CA

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What is Cisco?

Cisco delivers the critical infrastructure to help organizations thrive in the AI era. By fusing networking, security, observability, and collaboration, we power how people and technology work together.

Details

Year Founded
1984
Ownership
NASDAQ:CSCO
Website
www.cisco.com