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Capsule

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552 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.7
Serving customers since
2007
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Capsule Reviews

Review Filters
Profile Name
Star Rating
466
74
10
2
0
Verified User in Manufacturing
UM
Verified User in Manufacturing
06/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Start, Fast in the Browser, and Flexible as You Grow

It's easy to get started with, and grow along the way. Friendly and calm interface providing just the right amount of information at all times, while be fairly flexible and customizable. While it doesn't always get the latest integrations right away, the ones that are available seem to do the job. It's a good value for the price, and you can easily upgrade (or downgrade) as you need to. Great webinars regularly addressing evergreen and emerging topics. It's zippy and fast in the browser (unlike certain accounting software cough...quickbooks) The latest AI features and future MCP support are the cherry on top of a product that still feels like you're driving.
Gustavo R.
GR
Gustavo R.
💡 Mostro como a Educação, o Design e a Tecnologia direcionam o nosso futuro | Palestrante | Mentor | Entusiasta-chefe @ Estude Matemática | Bacharel em Ciência da Computação | Mestre em Design Estratégico
06/18/2026
Validated Reviewer
Verified Current User
Review source: Organic

Straightforward CRM with an Easy UI, Solid Integrations, and Reliable Performance

It’s a very straightforward CRM solution, especially well-suited for solopreneurs (like myself) as well as small and medium-sized businesses. The user interface is easy to pick up, there are plenty of integrations, and over the many years I’ve been using the platform, I haven’t run into any availability or performance issues. Support has been very helpful in the very few occasions I've demanded it.
Verified User in Financial Services
AF
Verified User in Financial Services
06/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Navigate, User-Friendly, and Fast

It’s easy to navigate and use. I find it very user-friendly and fast.

About

Contact

HQ Location:
Manchester, GB

Social

@CapsuleCRM

What is Capsule?

Capsule CRM was built to help small businesses work smarter, not harder. All your client details, tasks, and projects are beautifully organised in one place. No bloat, no unnecessary complexity, just everything you need to stay on top of your day and grow your business with confidence. Our marketing platform, Transpond, takes things further by helping you generate more leads and communicate effectively with existing clients. Whether you're sending campaigns, nurturing prospects, or keeping your audience engaged, Transpond makes it easy to turn interest into action. Together, Capsule and Transpond give busy businesses a complete toolkit. From first contact to long-term client relationships. Simple enough to get started quickly, powerful enough to scale with you, and built by people who genuinely understand the challenges of running a small business.

Details

Year Founded
2007
Website
capsulecrm.com