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Capsule

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561 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.7
Serving customers since
2007
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Capsule Reviews

Review Filters
Profile Name
Star Rating
474
75
10
2
0
Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
08/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Client Interaction Tracking That Keeps Projects Organized

I like how easy it is to track all my interactions with our clients within a project. Makes it quick to go back and refresh my memory.
Helen P.
HP
Helen P.
Dance Studio Owner & Consultant | Systems, Workflow & Digital Strategy for Class-Based Businesses | Channel 4 Secret Genius contestant S1 | Zapier Silver Solution Parter | Capsule CRM Partner
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Tracks Keep Customer Journeys and Tasks Perfectly Organised

I use tracks to keep customer journeys and workflow tasks organised, so nothing slips through the cracks.
Nada M.
NM
Nada M.
Owner at Parametar doo Split
08/23/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Capsule CRM - Great CRM

Capsule CRM is very easy to use and great for beginners. It helps small businesses stay organised and focused. The interface is clean, modern, and pleasant to work with. Capsule CRM makes tracking customers simple and clear. It works perfectly for managing tasks and daily activities. The mobile app is fast, practical, and ideal for work on the go. Capsule integrates well with popular tools like Gmail and Google Calendar. It helps teams communicate better and stay on the same page. Capsule CRM saves time by automating repetitive tasks. It offers excellent value for money, especially for small companies. I use Capsule CRM to keep records of all my tutoring students, and it works very well. Along with their contact details, I can create a note for every lesson and easily attach a PDF or JPEG file, which is extremely useful in the tutoring business. To take this a step further, we successfully developed a custom Python script that seamlessly logs lesson notes for each student directly into the system, which has been an invaluable asset to our workflow. All students are neatly organised and can be found quickly whenever needed. Adding new students is simple, and removing those who no longer need the service is just as easy.

About

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HQ Location:
Manchester, GB

Social

@CapsuleCRM

What is Capsule?

Capsule CRM was built to help small businesses work smarter, not harder. All your client details, tasks, and projects are beautifully organised in one place. No bloat, no unnecessary complexity, just everything you need to stay on top of your day and grow your business with confidence. Our marketing platform, Transpond, takes things further by helping you generate more leads and communicate effectively with existing clients. Whether you're sending campaigns, nurturing prospects, or keeping your audience engaged, Transpond makes it easy to turn interest into action. Together, Capsule and Transpond give busy businesses a complete toolkit. From first contact to long-term client relationships. Simple enough to get started quickly, powerful enough to scale with you, and built by people who genuinely understand the challenges of running a small business.

Details

Year Founded
2007
Website
capsulecrm.com