I've been using BrightHire for about two years as a conversation quality tool, primarily for phone screens, intake sessions with hiring managers, and offer extensions. I initially chose BrightHire after a comprehensive evaluation of eight or nine conversation quality tools and found it to be the best fit for our needs. Setting up BrightHire was incredibly easy, requiring little to no integration, just a simple Chrome extension, which allowed us to launch quickly and scale to over 500 recruiters. I am impressed with its ability to use AI and automation for evaluating calls en masse against a rubric, providing deep insights into recruiter-candidate conversations, and ensuring candidate quality. It's invaluable for capturing conversations, transforming them from tribal to organizational knowledge, preventing redundant conversations, and enhancing the candidate experience while maintaining full documentation. We often use its call recording feature for offer extensions and hiring manager intakes, and I'm currently testing their impressive AI interviewer with tech candidates. BrightHire integrates seamlessly with various software like Infor, GHR, Jobvite CRM, and Lever. The usability of BrightHire is exceptional, with an intuitive interface that is easy for recruiters to use, saving them significant time. I also appreciate their innovative team, who continuously improve the product by releasing new features, making BrightHire significantly better than when I first started using it. Overall, BrightHire enhances recruiter efficiency and candidate experience.

Takes AI generated notes during interviews, great at summarizing Allows you to flag parts of interview and add notes quickly

What I like best about BrightHire is that it records and transcribes interviews, so nothing important gets missed.