I like BrightHire because it's really simple to use and feels like second nature once you get over the implementation phase. It makes it easier to have conversations with candidates without being distracted by note-taking, which lets us focus more on the candidates and build a better connection with them. I also find it valuable to review interviews, make clips, and use these to build interviewer training programs. The structured process and scorecards offer useful insights. I appreciate that our CSM and product team are very responsive, taking our feedback into account and continuously improving the experience.

BrightHire has been a time-saver for our global recruiting team. The seamless integration with Greenhouse (and GoodTime through Greenhouse) makes our workflow effortless. The platform itself is intuitive, but the stand-out feature is the BrightHire AI chatbot. It's easily the best AI chatbot I have ever used, delivering fast, accurate answers exactly when I need them.

What stands out most about BrightHire is how it has shifted the interviewer experience. Before BrightHire, interviewers were splitting their attention between engaging with the candidate and capturing notes. Now, knowing that BrightHire is recording and transcribing in real time, interviewers can be fully present. That shift has led to deeper conversations, better coverage of competencies and questions, and a noticeably improved interviewer and candidate experience. The AI summary feature has been a game-changer for scorecard submission. It previously took interviewers days to submit a scorecard, not only is it a lot faster now but we have a higher submission rate than we did prior. The quality and speed of submissions has improved significantly. Interviewers have told us directly that once you've worked with BrightHire, it's hard to imagine going back. Beyond the core recording and transcription capabilities, the interviewer performance insights have been valuable for coaching and continuous improvement. The integration with Greenhouse, Zoom, and GoodTime means every interview and debrief is automatically captured without manual setup. And BrightHire's commitment to innovation — with features like the AskBrightHire AI assistant, the Claude MCP connector, and fraud detection capabilities — signals that they're building toward where talent acquisition is headed, not just where it is today.