Appcues
359 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
2013
Appcues Reviews
UT
Verified User in Telecommunications
Outstanding Customer Support Sets Appcues Apart
The Customer Support team is absolutely the best thing about Appcues. They always take you seriously, and escalate to the Tech Support team when needed, to give you the best possible solution. They also work based off of user feedback, so everything you input, they take into consideration as a future improvement. There's a lot of possibilities with the features they offer, I really like their product offering as it's in-product and out-of-product, with the same user base. So it's easy to keep an overview what you're sending to whom, and what they've already received. I use Appcues weekly, if not daily (depends on projects).
AC
Verified User in Computer & Network Security
Excellent Support and Ease of Use, But Needs More Customization
Simple to use, amazing Customer Support that were supper helpful during the integration and helping us finding solution to some of our edge cases.
OC
Olivia C.
Energy Professional in TechnologyGreat Tool for Customer Success
Appcues has been a fantastic tool for our platform. It makes creating in-app onboarding and feature guides easy and effective — no heavy dev work needed. We’ve seen higher user engagement and smoother adoption. Great product and awesome support team!
About
What is Appcues?
Appcues is the behavior-based engagement platform built for SaaS and digital businesses. It turns real-time user behavior into automated, personalized experiences across in-app, email, and push—so you can reach the right customers at exactly the moments that drive adoption, retention, and growth. Teams use Appcues to activate new signups, drive feature adoption, reduce churn, and expand accounts—without waiting on engineering. Connect what users do in your product to what they experience next, automatically. Trusted by companies like Airbase, HubSpot, G2, and Wayfair, Appcues has powered billions of experiences across thousands of products.
Details
Year Founded
2013
Website
www.appcues.com