I would say the customer service at Anrok is good, and the site is pretty easy to navigate. The tab setup on the left, specifically the dashboard and jurisdiction tabs, helps me navigate the site more easily. I also find it beneficial that I don't have to figure out and navigate how to register in the jurisdictions, and they provide face-to-face customer support, which is a step up from the email-only support I had with Textjar. The initial setup of Anrok was pretty easy.

I like how efficient Anrok is and how low touch it is. You can have it running in the background, and it automatically calculates sales and the jurisdictions we've reached nexus in, then files on our behalf. It also notifies us when we're close to nexus and assists with the filing process. Anrok allows us to focus on the business and drive other initiatives without manually ensuring we're paying the correct sales taxes or registering in the correct jurisdictions. Their support team is super helpful and does a lot of the heavy lifting, especially when we have issues registering for certain jurisdictions.

The platform feels modern and is simple to use. Support is almost instant, and the onboarding process was super simple.