We brought on 11x to help close a gap we were seeing between marketing and sales, specifically around consistent, high-quality follow-up on campaigns. It’s been effective in helping us reach more prospects with messaging that actually feels personalized, not automated, and at a volume we simply couldn’t support before. What stood out quickly is how much more coverage we’re getting across our target segments without sacrificing relevance. It’s allowed us to extend the life and impact of our campaigns in a meaningful way, rather than letting leads go cold. We’ve also been really impressed with the level of support from the 11x team. Matt, in particular, has gone above and beyond to help us set up and optimize campaigns in a way that drives results.

My customer success manager, Matt, was excellent

11x.ai is becoming a standout tool in our revenue GTM! With a relatively small total addressable market, we needed help with automating outreach that was intentional, high quality and hyper-personalised. This tool is helping us do just that and we have seen a much higher positive response rate than most campaigns that were sent manually through our CRM. Additionally, the people behind it (specifically mentioning James Manasseh) has provided excellent support not just at onboarding but also throughout our journey as a customer. Everything has been smooth, easy and seamless and I would recommend this to anyone who is either super familiar with auto-mating their GTM processes or those that need extra hand holding! James has consistently been on hand to build out our campaigns, offer support and even encourage momentum from our Sales Enablement function which is greatly appreciated. I would highly recommend 11x.ai for prospecting and outreach - their team is brilliant and the tool is a game-changer.