Products

Call Point Business Solutions Ltd. is an international business process outsourcing company established in 2017, with its primary operational office in Dhaka, Bangladesh, and registered offices in the United States and Australia. The company helps businesses improve customer communication, generate leads, manage administrative workloads and access specialized offshore professionals. Its services include customer support, call center outsourcing, telemarketing, appointment setting, lead generatio

SynerVox AI is an AI-powered contact center platform for outbound and blended teams that need enterprise dialing without enterprise complexity. Predictive and progressive dialing with campaign-level pacing, answering machine detection, and configurable abandonment controls keeps agents talking instead of waiting. Supervisors see queue depth, agent state, and campaign performance live. Agents work entirely in the browser over WebRTC - no desk phone, no VPN, no install. The CRM Bridge, a Chrome

Cuego is a Customer Contact Platform that brings customer conversations, customer data, knowledge, workflows, people, and AI together in one workspace. It helps customer service teams manage email, chat, voice, tasks, CRM, knowledge, and other customer interactions from a single platform. By connecting with e-commerce, CRM, ERP, logistics, and other business systems, Cuego gives both employees and AI the context they need to understand customers and take the right next action. Teams can automat