CyTrack Customer Experience (CX) technology seamlessly integrates into your telephone systems, CRM and database, allowing you to respond swiftly and professionally to customers across a broad range of channels.
Mobile Connect is a mobile app that allows you to handle Amazon Connect calls and other types of interactions from your mobile device. Easily expand Amazon Connect beyond your contact center. Available for Android and iOS.
Deliver a better customer service experience by moving to a cloud call center, with the features you need to support your customers. Your customers expect a seamless customer service experience. Today, it takes more to deliver a top-notch customer support experience. With the right Cloud Contact Center in place, you can provide a higher quality of service, know more about your customers when they call, and provide multiple ways for customers to interact with your support agents. Deliver a cust
Ringflow, the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless customer interactions across multiple channels. Embrace the cutting-edge features and unparalleled efficiency of Ringflow's omnichannel experience. Stay ahead of the curve with Ringflow's state-of-the-art cloud contact center, empowering businesses to leverage the latest technologies and revolutionize custo
3C Plus offers a comprehensive cloud-based communication platform tailored for small and medium-sized contact centers, enabling businesses to enhance their customer interactions without the need for substantial infrastructure investments. By leveraging cloud technology, 3C Plus provides a suite of tools that facilitate efficient communication through both voice and text channels, ensuring seamless integration and scalability. Key Features and Functionality: - Voice Tools: - Automatic Di
IVR Solutions is a next-generation cloud-based Interactive Voice Response (IVR) and AI phone system designed to help businesses automate customer interactions, reduce costs, and never miss an opportunity.
With an innovative legacy in telecom tech and retail voice solutions, Rozper Limited revolutionizes business communication. Their cutting-edge carrier services deliver seamless, reliable connectivity coupled with advanced features for maximum efficiency. Rozper empowers organizations with top-tier voice solutions ensuring crystal-clear call quality and unmatched reliability. Stay ahead of the competition and unlock your communication potential with Rozper's industry-leading voice technology and
Tetherfi's Agent Console is a unified, multimedia desktop platform designed to enhance contact center efficiency and customer experience by consolidating various communication channels such as voice, chat, email, video, and social media into a single, intuitive interface. This streamlined approach eliminates the need for agents to toggle between multiple applications, thanks to pre-built integrations with telephony systems, CRMs, and social platforms. The console features intelligent, real-time
WiseRep is an enterprise-grade AI Call Center platform engineered to transform business voice communications at scale[1][2]. It seamlessly blends automation, real-time analytics, and secure infrastructure to help large organizations deliver outstanding customer experiences and maximize operational efficiency. Key Features AI-Powered Voice Automation: WiseRep utilizes intelligent call routing, speech recognition, and virtual agent capabilities to automate routine interactions and streamline com
CloudConnect Communications Pvt Ltd is a company that operates in the Telephony & Wireless industry. It employs 20to49 people and has 1Mto5M of revenue. The company is headquartered in New Delhi, Nct, India.
Manage all your inbound and outbound calls effortlessly with Greetmate, the ultimate A.I. call platform. Loved by users, Greetmate serves as your virtual receptionist, gathering caller information, scheduling appointments, generating leads, sending webhooks, and seamlessly integrating with Zapier. Greetmate’s advanced, no-code workflow builder empowers you to design any type of call workflow, making it one of the most powerful tools available. Define variables such as customer name, email, or
CCC.uno es una solución integral de contacto telefónico diseñada para optimizar las operaciones de centros de contacto, especialmente en áreas de cobranza, ventas y atención al cliente. Ofrece una combinación de software avanzado y telefonía multicarrier con tecnología antibloqueo, permitiendo a las empresas incrementar su tasa de contacto efectivo hasta en un 30% y reducir los tiempos de espera hasta en un 50%. La plataforma se adapta a los flujos de trabajo específicos de cada organización, fa
Belsmart is a cloud based omni-channel Contact center software for Sales, marketing, lead generation and customer service teams. Belsmart is simple and easy to use dialer, with hundreds of features for effective outcomes in different use cases. Belsmart provides Smart automation for higher productivity and cost reduction using AI based workflows across different channels. Belsmart is hosted on cloud and can be easily deployed in a few mins. Belsmart is available for teams worldwide along with
Axialys is a CCaaS (Contact Center as a Service) platform that centralizes voice communications within business management tools. Built on a high-availability cloud infrastructure, the solution specializes in deep native synchronization with CRMs such as Salesforce, Zendesk, and HubSpot, allowing for automated data logging and simplified workflow management. The platform includes a suite of AI-driven tools designed for operational efficiency: Voice Automation: Configurable IVR and AI Voicebots
Zylinc A/S is an independent Danish software company with over 20 years of experience in developing advanced contact and switchboard solutions for businesses. Founded in 2005, Zylinc’s solutions are now deployed across more than 400 organizations and over 2 million users worldwide – ranging from public institutions to private companies across various industries, including highly regulated sectors such as finance. Zylinc’s technology is built on a Nordic customer service culture focused on trus
WEMACX is an AI-powered Customer Experience as a Service (CXaaS) platform that unifies omni-channel customer interactions with intelligent business process automation. Designed for customer-intensive operations, WEMACX enables organizations to seamlessly manage voice, chat, email, social, and digital channels within a single cloud-native platform. Beyond traditional contact center capabilities, WEMACX combines customer engagement with workflow orchestration, enabling enterprises to automate end
Founded in 2024 and based in Ahmedabad, Callex is a leading provider of FreeSWITCH-based VoIP solutions, specializing in PBX and call center software. Our primary focus is on delivering cutting-edge call center solutions that enhance communication, efficiency, and customer engagement. Backed by a team with over 10 years of experience in the call center industry, we bring deep expertise in building scalable, high-performance systems. At Callex, we are committed to innovation, reliability, and sea
MissedCalls automates missed call recovery, quote and invoice follow-ups, Google reviews, and now — answers your phone 24/7 with an AI receptionist.