Usersnap is a customer feedback and bug tracking tool designed to enhance the development and design process. It enables teams to capture visual feedback directly from users through screenshots, annotations, and comments. By integrating with various project management and collaboration tools, Usersnap streamlines communication between developers, designers, and stakeholders, facilitating a more efficient workflow. The platform is particularly beneficial for web and app development projects, helping teams prioritize and address user feedback effectively. For more information, visit their website at https://usersnap.com/.