TTEC

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A TTEC fornece soluções de experiência do cliente habilitadas por tecnologia. Gerenciamos processos de negócios críticos para empresas do Global 1000.

TTEC Consulting (UK) Limited

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TTEC Consulting (UK Limited specializes in transforming customer experiences by integrating advanced technology with human-centric strategies. With over 40 years of expertise, they offer comprehensive services that enhance customer engagement, streamline operations, and drive business growth. Their solutions are tailored to meet the unique needs of each client, ensuring personalized and effective customer interactions. Key Features and Functionality: - Customer Experience Strategy: Crafting seamless CX ecosystems from high-level vision to ground-level execution, backed by data and driven by strategy. - Digital Transformation: Implementing AI-enhanced services and next-generation platforms to build intelligent, intuitive systems that work for people, removing friction and unlocking real value. - Analytics and Insights: Utilizing data-driven insights to optimize customer interactions and improve service delivery. - Workforce Management: Finding, training, and empowering the best people by combining technology and humanity, ensuring flawless execution at scale. - Training and Development: Providing learning services to enhance employee performance and customer satisfaction. Primary Value and Solutions: TTEC Consulting (UK Limited addresses the challenge of delivering exceptional customer experiences in a rapidly evolving digital landscape. By blending advanced technology with human empathy, they help businesses create meaningful customer interactions that foster loyalty and drive growth. Their holistic approach ensures that companies can adapt to changing customer expectations while maintaining operational efficiency and achieving measurable outcomes.