It blends all platforms into one, making it easier for us to track all data. The AI feature also helps as we do not need to waste time to write reviews. The performance and the inbuilt integrations definitely help. As of now we are using the free version, hence we are not paying anything yet.

I like the agent that optimizes store listings. They are also very responsive and get to tickets really quickly

I like that I can create social media posts for all of my accounts in one place. I also like how smart it is and how easy it is to use. I can type in what I want to say, and it improves it for me.