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Pylon

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4.7 de 5 estrelas
109 avaliações
  • Perfis 2
  • Categorias 6
Classificação média por estrelas
4.7
Atendendo clientes desde

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93
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Pylon Avaliações

Filtros de Avaliação
Nome do Perfil
Classificação por Estrelas
93
15
1
0
0
Madhukar P.
MP
Madhukar P.
05/07/2026
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Usuário atual verificado
Fonte da Revisão: No aplicativo
Revisão Incentivada

Finally a multichannel AI tool to capture everything that customers need across an organization

|Pylon
The AI abilities to summarize data quickly, works across support, product, engineering and data teams needs and inputs, communicates with customers across multiple channels. the connectivity to other tools across the org and ability to create to your own platform makes resolution of cases faster and allows engineering and prod teams to prioritize needs across multiple customers
AN
05/06/2026
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Usuário atual verificado
Fonte da Revisão: No aplicativo
Revisão Incentivada

Best ticket management platform I've used

|Pylon
The automations work seamlessly and there is a huge amount of customisation possible to ensure it fits our needs. Usually when there is a high volume ticket workload, there is a lot of noise but it seems Pylon handles it with ease.
Aditi S.
AS
Aditi S.
05/05/2026
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Usuário atual verificado
Fonte da Revisão: No aplicativo
Revisão Incentivada

Insanely impressed with this tool, has DRASTICALLY improved our customer support process.

|Pylon
- Product is genuinely amazing and such a delight to use - Your CS team! Donal rocks. Promote him. - Appreciate the invite to the Founder Led Marketing series dinner, Nitya really enjoyed.

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Localização da Sede:
San Francisco, CA

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O que é Pylon?

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We help hundreds of fast growing companies like Deel, Hightouch, and Merge to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app live chat, and Slack communities. Pylon's automatically track customers issues across all the places you talk to your customer, giving a unified Help Desk to view, respond to, run workflows, and collect analytics on customer requests. Create views, custom fields, triggers, assignment policies and more. Our Customer Communications Management tools use AI to auto tag conversations, sync customer Slack conversations to your CRM, send product updates across channels and view engagement.

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