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Gorgias

Mostrar detalhamento de classificação
4.6 de 5 estrelas
558 avaliações
  • Perfis 1
  • Categorias 11
Classificação média por estrelas
4.6
Atendendo clientes desde
2015

Nome do Perfil

Classificação por Estrelas

413
124
17
2
2

Gorgias Avaliações

Filtros de Avaliação
Nome do Perfil
Classificação por Estrelas
413
124
17
2
2
Usuário Verificado em Varejo
UV
Usuário Verificado em Varejo
05/07/2026
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite da G2
Revisão Incentivada

Streamlined Support with One Inbox and Smart Automation

|Gorgias
Gorgias has made our customer support workflow much more efficient by bringing all channels into one inbox. The ability to automate common responses, tag conversations, and access customer/order data instantly has saved our team a lot of time and reduced manual work.
Usuário Verificado em Varejo
UV
Usuário Verificado em Varejo
05/01/2026
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite da G2
Revisão Incentivada

Streamlined Ticketing and Response Times Built for Customer Service Teams

|Gorgias
It’s clearly built with customer service teams in mind. It simplifies workflows by making it easy to file conversations and tickets in the right place, and it also helps the team manage response times more effectively.
Luis S.
LS
Luis S.
04/30/2026
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite do G2 em nome do vendedor
Revisão Incentivada

Effortless Customer Service Consolidation and Automation

|Gorgias
I use Gorgias as our first touch for all customer service inquiries across phone, text, email, and chat, and I love how it consolidates everything into one place. The feature that allows us to maintain a common thread between all inquiries from a person is particularly helpful. Its easy integration with Shopify is a huge plus, letting us pull up orders and issue replacements when necessary. The ease of setup and automation is impressive, allowing us to automate a lot of the FAQs so we can focus on more detailed questions needing extra care. Overall, Gorgias makes a huge difference and saves us a lot of time.

Sobre

Contato

Localização da Sede:
San Francisco, California

Social

@gorgiasio

O que é Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Detalhes

Ano de Fundação
2015