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Gladly

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4.7 de 5 estrelas
1,112 avaliações
  • Perfis 1
  • Categorias 9
Classificação média por estrelas
4.7
Atendendo clientes desde
2014

Nome do Perfil

Classificação por Estrelas

916
180
15
1
0

Gladly Avaliações

Filtros de Avaliação
Nome do Perfil
Classificação por Estrelas
916
180
15
1
0
RK
Ranjit K.
05/06/2026
Avaliador validado
Usuário atual verificado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada

managing home care visits using gladly

|Gladly
Coordinating home visits means getting texts, calls, and emails from families all day long. I really appreciate that Gladly puts every single message about a patient into one simple feed. When a family member asks about a caregiver's schedule, my team can see their whole conversation history instantly without clicking around. The AI also handles the easy questions about our service areas automatically.
DP
Deepak P.
05/02/2026
Avaliador validado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada

Keeps every customer conversation tracked without the chaos

|Gladly
Running a jewellery business means customers ask a lot of questions before they buy. They message about sizing, customization, metal type, delivery. With Gladly, every single conversation stays tied to that one customer. So when someone comes back three weeks later to place an order, I already know exactly what they liked, what they asked, and what we discussed. No starting from scratch every time.
Nitesh M.
NM
Nitesh M.
Junior Frontend Developer
04/30/2026
Avaliador validado
Fonte da Revisão: Convite de Vendedor
Revisão Incentivada

A huge time saver for managing customer chats

|Gladly
Gladly completely changed how our team handles messages. Instead of using confusing ticket numbers, it puts every email, text, and chat into one single, easy-to-read thread. The AI automatically answers the basic, repetitive questions for us. I really love that we can see a customer's whole chat history instantly right on one screen.

Sobre

Contato

Localização da Sede:
San Francisco, California

Social

@gladly

O que é Gladly?

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Warby Parker, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Based in San Francisco, Gladly was founded in 2014 and is privately backed by industry leaders including Greylock, GGV Capital, NEA, Glynn Capital, FutureFund, and JetBlue Ventures

Detalhes

Ano de Fundação
2014