Centrical

127 avaliações

Nossa plataforma ajuda as organizações a aplicar gamificação ao suporte ao cliente, treinamento, vendas e muitas outras atividades organizacionais.

Biz-Effective, Inc. Dba Centrical

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Centrical is an AI-powered Performance Experience Platform designed to enhance employee engagement and productivity by integrating real-time performance management, personalized microlearning, AI-driven coaching, and gamification. By unifying these elements, Centrical empowers organizations to foster a culture of continuous improvement, aligning individual success with company objectives. Key Features and Functionality: - AI-Guided Performance Management: Provides employees with clear goals and instant, AI-driven feedback, promoting ownership of performance and continuous improvement. - AI Coaching: Equips supervisors with tools to support their teams effectively, offering personalized performance insights and actionable recommendations through AI-powered assistance. - AI Microlearning: Delivers bite-sized, personalized learning modules tailored to individual needs, seamlessly integrated into the workflow to address knowledge gaps. - Gamification: Incorporates personalized competitions, dynamic leaderboards, rewards, and recognition to motivate employees, fostering daily engagement and enhanced performance. Primary Value and Solutions Provided: Centrical addresses the challenges of employee disengagement and inconsistent performance by offering a comprehensive platform that personalizes the employee experience. It guides individual success and growth through AI-driven performance management, coaching, quality management, and microlearning, all enhanced by gamification. This approach leads to increased productivity, reduced turnover, and improved customer satisfaction, ultimately driving business success.