Rapid7's Managed Detection and Response service has been a game changer for our IT security operations. With 24/7 threat monitoring and rapid incident response, our team no longer has to worry about missing critical alerts outside of business hours. The SOC analysts are knowledgeable and proactive—they don’t just flag threats; they also provide clear context and practical remediation guidance. Integration with our existing infrastructure was smooth, and the InsightIDR platform delivers excellent visibility across our environment. As an IT services company handling client data, this level of continuous monitoring has been invaluable for our day-to-day security posture. Análise coletada por e hospedada no G2.com.
The pricing is on the higher end, which can be difficult to justify for smaller organizations. Our onboarding process took longer than expected and required a significant amount of involvement from our internal team. At times, the volume of alerts can feel overwhelming, and tuning the system to cut down on false positives took considerable time and effort. The reporting dashboard is informative, but it could be more customizable to better fit the needs of different stakeholders. Análise coletada por e hospedada no G2.com.
