Visão Geral de Preços Billo

Avaliações de Preços de Billo

(2)
Usuário Verificado em Educação Primária/Secundária
UE
Pequena Empresa (50 ou menos emp.)
"Fácil de usar e simplifica o briefing do criador com excelente suporte"
O que você mais gosta em Billo?

É realmente fácil de usar. Simplificou o processo de alcançar e informar os criadores. O suporte ao cliente também é excelente. Análise coletada por e hospedada no G2.com.

O que você não gosta em Billo?

Eu gostaria que você pudesse solicitar edições facilmente apenas da equipe criativa da Billo, e não do criador. Houve casos em que precisei, por exemplo, que a música fosse abaixada, e tive que passar pelo suporte ao cliente para resolver o problema. Análise coletada por e hospedada no G2.com.

Resposta de Dianne Neheome Soronio Rayla de Billo

Muito obrigado pelo seu feedback atencioso! 😊 Estamos muito felizes em saber que você acha o Billo fácil de usar e que ele ajudou a simplificar o seu processo de briefing de criadores 🎬✨. Também é ótimo saber que nossa equipe de suporte conseguiu ajudá-lo de forma eficaz e que o Billo está ajudando você a produzir conteúdo de alta qualidade rapidamente—especialmente para anúncios no Meta, onde o desempenho realmente importa 🚀.

Também agradecemos muito sua sugestão sobre lidar com edições de forma mais fluida 🙏. Seu ponto sobre poder fazer ajustes rápidos (como mudanças de áudio) através da equipe criativa é um feedback valioso e nos ajuda a entender onde o fluxo de trabalho pode ser melhorado para uma experiência mais suave.

Obrigado novamente por compartilhar sua experiência—significa muito e nos ajuda a continuar melhorando a plataforma para você e outros usuários 💛

Usuário Verificado em Entretenimento
UE
Pequena Empresa (50 ou menos emp.)
"Low Pay, Unfair Creator Support, and Unreasonable Client Demands"
O que você mais gosta em Billo?

Not much - very low pay for high expectations. Análise coletada por e hospedada no G2.com.

O que você não gosta em Billo?

As a creator who has been creating content with Billo since August of 2021 I can promise you everything is good...until it's not. EVERY single time there has been an issue with the client, Billo has taken the side of the client. EVERY TIME. They want 10 scenes for a 30 second video that you tell them won't fit - they assure you it'll fit and to do your best. They needed to purchase a 60 second video, but they are being cheap. This particular client wanted to use my horses, fields and cut a hole in my trough for a $40 pay out. Then you turn in the max 40 seconds (not getting paid for the extra 10 seconds) to get the max 2 edit requests for things you warned them about in the first place. Then Billo will offer you a shameful $5-$10 to fix it even though you've already done that twice as best you can to fit. This last time was it for me. The final video was 47 seconds for a 30 second gig. Had to spend extra time to cut it down. Edit requests twice because I had to cut it down. As expected, Billo reaches out, so I ask them to review the initial conversation where I told the client IT WON'T FIT before I accepted the gig (they reached out to ME to do the video). They do review the conversation, apologize and say the client is difficult. I think, FINALLY Billo recognizes some are simply unreasonable. They offer me $30 to redo it - I said I would but would need to upload differently since as I already stated - it exceeded the allowable upload time. While I was paid for the video, I was not paid the additional promised money. When I asked about it they said the client wasn't responding. Which as far as I'm concerned is not on me, that's on them. I completed my agreed upon obligation, Billo has not. I'm not new at this - I've completed 593 video with 100% on time delivery score and 4.86 of 5 star rating on 221 reviews. Análise coletada por e hospedada no G2.com.

Resposta de Dianne Neheome Soronio Rayla de Billo

Thank you for taking the time to share such detailed feedback and for the incredible amount of work you’ve completed on the platform since 2021. Completing 593 videos with a strong delivery and review history is a significant achievement, and we genuinely appreciate the time, effort, and professionalism you’ve brought to the platform over the years.

We’re very sorry to hear about your recent experience and understand your frustration regarding scope expectations, revisions, and the compensation concerns you described. Situations where creators feel their concerns were acknowledged but not fully resolved can understandably damage trust, especially after such a long history on the platform.

Your feedback about unrealistic deliverable expectations, revision handling, and communication around additional compensation is extremely valuable. While we always aim to balance the needs of both creators and clients, we also recognize the importance of ensuring creators feel fairly supported and properly compensated for extra work outside the original scope.

We truly appreciate your honesty and long-term contribution to Billo. Feedback like yours helps highlight areas where our processes and creator support experience still need improvement. Our support team will also reach out to you directly through the support line to further assist you with the process and review the concerns you raised.

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