Zscaler Private Access Reviews & Product Details

What I like best about Zscaler Private Access (ZPA) is its secure and seamless remote access to internal applications without requiring a traditional VPN. It provides strong security through Zero Trust architecture, ensuring that users can access only authorized applications. The easy connectivity, reliable performance, and centralized management make it an excellent solution for enterprise environments. It also simplifies IT administration and improves the overall user experience. Review collected by and hosted on G2.com.

One thing I dislike about Zscaler Private Access (ZPA) is that troubleshooting connectivity issues can sometimes be complicated. Initial setup and configuration require technical knowledge, and identifying the root cause of access issues can be time-consuming. Additionally, occasional connection delays and dependency on a stable internet connection can affect the user experience. Review collected by and hosted on G2.com.

I can see it will be helpful with the enterprise. It can supply the security access when using Zscaler and you can be protected with the tunnel. I can see that Review collected by and hosted on G2.com.

Some destination host or services show that high latency when the traffic from client go through via Zscaler tunnel. Additionally, I also see some services like DNS can be encrypted Review collected by and hosted on G2.com.

Your private applications stay invisible to the internet. Because there are no inbound listening ports, internal apps remain hidden behind a “dark cloud.” As a result, scanners like Shodan—or potential attackers—can’t easily probe your network perimeter for exposed IP addresses, unpatched VPN concentrator vulnerabilities, or open ports. Review collected by and hosted on G2.com.

The challenge: Moving from a broad, subnet-level VPN to more granular ZTNA means you have to map every enterprise application in detail, including the relevant IP ranges, ports, and domains.

Impact: In legacy environments with hundreds of unstructured applications, that discovery and documentation work can be tedious and time-consuming. And if an application segment or wildcard rule is misconfigured, end-user access can break immediately. Review collected by and hosted on G2.com.

I like that Zscaler Private Access provides full internet protection for my computer and our entire organization, ensuring safety from external interference and malicious attacks. The zero trust architecture gives me confidence that the systems are safeguarded against cyber invasions. I appreciate how it protects from phishing attacks as well. What I enjoy most is that it activates automatically when the computer is switched on, offering seamless protection without needing manual intervention. The ease of deployment across hundreds of computers was impressive. I also love that Zscaler Private Access quietly operates behind the scenes without interrupting my daily activities or causing pop-ups, which makes it incredibly convenient and efficient to use. It's great for peace of mind protection and doesn't interfere with business operations, which is a valuable feature for me. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

I really appreciate that Zscaler Private Access is a modern alternative to clunky legacy VPNs, keeping remote work smooth and secure with its zero trust approach. I like the fact that it connects directly to specific apps needed, without exposing the entire network. It's great at completely eliminating the headaches typically associated with traditional VPNs, especially for hybrid teams. The way Zscaler Private Access stops malware by hiding all other apps and only allowing authorized tool access is particularly valuable to me. It pairs well with identity platforms like Okta or Azure AD for single sign-on and multi-factor authentication, and with SIEM platforms like Splunk to monitor access logs. Review collected by and hosted on G2.com.

The initial setup and policy configuration can be quite complex, and troubleshooting connection drops or routing issues is sometimes frustrating. Review collected by and hosted on G2.com.

I like that it completely decouples application access from network access

Traditional VPNs put users on the network, allowing lateral threat movement. ZPA creates a micro-segmented, 1:1 connection between the user and the specific app. Review collected by and hosted on G2.com.

I dislike the complex troubleshooting process and the steep learning curve required to resolve granular connectivity issues.

When a user cannot access an application, the administrative backend makes it difficult to quickly isolate whether the root cause is a bad app connector, an overly restrictive wildcard policy, an active device posture check, or a localized ISP routing issue

The platform lacks highly intuitive, real-time visual tracing tools, which often forces engineers to spend hours digging through complex logs during critical access incidents Review collected by and hosted on G2.com.

I like how Zscaler Private Access gives me secure, reliable, and easy access to company applications and resources from anywhere without the hassle of a traditional VPN. It helps protect sensitive information, and once everything is configured, connecting to company applications is relatively easy. The initial setup was fairly straightforward, though it required some IT support. Review collected by and hosted on G2.com.

Sometimes my connection is slow, especially when I open internal applications or reconnect after a network change. I also sometimes have to authenticate repeatedly, and I’d like the login and verification process to be quicker and smoother. The initial setup was fairly straightforward, but I needed some IT support to configure it and set up user access. Review collected by and hosted on G2.com.

Very secure and fast for inter accessing and routing and have more features for stop and re enable and clear caching and easy for update and maintenance Review collected by and hosted on G2.com.

Complex troubleshooting, opaque logs, steep initial setup curves for app mapping, and occasional latency drops when routing through PoPs. High licensing cost for premium add-ons Review collected by and hosted on G2.com.

I like Zscaler Private Access because it provides secure access to internal applications without exposing them directly to the internet. It follows a Zero Trust approach by verifying users and controlling access based on their permissions, which helps ensure that only the right people can reach the right resources. It also reduces the risk of unauthorized access and supports secure remote working. From a security point of view, it’s useful for strengthening access control while also reducing the overall attack surface. Review collected by and hosted on G2.com.

One thing I dislike about Zscaler Private Access is that troubleshooting connectivity issues can sometimes be difficult and time-consuming. In an infosec role, it’s important to quickly determine whether a problem is tied to user access, application configuration, or underlying network connectivity, and that isn’t always easy. At times, policy configuration and access management also take extra effort to get right. Overall, I think the user interface and reporting could be simpler and more user-friendly for day-to-day operations. Review collected by and hosted on G2.com.

It’s easy to restrict users’ access to my web servers. Zscaler has been used in all of my previous organizations, including my current one, to establish a secure connection to our internal websites. Review collected by and hosted on G2.com.

Customizing more filters would help. At times I have to manually turn off Zscaler to access required sites, which is a pain. I wish it were easier to customize settings for specific teams, rather than having changes apply across the entire organization. Review collected by and hosted on G2.com.