Zscaler Private Access Reviews & Product Details

I really like that Zscaler Private Access is automated. It's turned on by default, which is a very interesting feature because when I'm using different software, I usually have to connect and disconnect, which can be a hassle. But with Zscaler Private Access, it's automatically opened and it never turns off for any reason. So it's always turned on automatically, which is great. I don't have to do anything. Review collected by and hosted on G2.com.

One thing I don't like about Zscaler Private Access is how much it affects my Internet speed. Normally my speed is about 30 to 35 megabits per second, but when using this, it drops to about 5 megabits per second. So, the speed is downgraded significantly. Review collected by and hosted on G2.com.

I like that Zscaler Private Access has had zero downtime so far and is fast and stable. It's safe and reliable, as it bans unauthorized access to important applications. The transition managed by the IT team was seamless and didn't take much time. Review collected by and hosted on G2.com.

When there is a change of network, the Zscaler Private Access application keeps on connecting and disconnecting, which is quite a nuisance during work. Seamless connection even after a change of network or longer sessions per user should be deployed. Further, there should be an option to mute the constant notifications. Review collected by and hosted on G2.com.

I like that Zscaler Private Access completely removes the need for traditional VPNs. It provides seamless, zero-trust access to internal applications without exposing the network, which significantly reduces attack surfaces. The user experience is smooth, connections are fast, and access policies are easy to manage across distributed teams. Review collected by and hosted on G2.com.

I don’t dislike much about ZPA, but when something does go wrong, it’s not always obvious where the issue is whether it’s connectivity, policy, or the Zscaler client. It takes a bit of learning to get comfortable with the troubleshooting flow. Review collected by and hosted on G2.com.

I appreciate the automatic connectivity feature, which connects my computer to the appropriate country seamlessly each time I log in, eliminating the need for manual adjustments.","I value the user-friendliness of the service, which simplifies my work flow and makes it easy to use.","I like the responsive and helpful customer service, which resolves issues efficiently and supportively, usually through phone calls.","I didn't face connectivity issues with Zscaler that I experienced with Cisco AnyConnect, making it more reliable.we are using scaler daily as we require the VPN survice to use our web applications Review collected by and hosted on G2.com.

I dislike the complexity of managing passwords with Zscaler Private Access. I found the process of resetting or changing my password to be cumbersome and complex. This often requires me to contact Zscaler support to reset passwords, which is inconvenient and time-consuming. This is an area where I believe the service could be simplified to enhance user experience. Review collected by and hosted on G2.com.

I appreciate how Zscaler Private Access secures remote connectivity for our hybrid workforce without the need for traditional VPNs, enabling safe access to internal applications from any location. I am impressed by the product's ability to noticeably reduce latency and enhance the overall user experience, all while upholding a robust security posture and compliance standards. Setting it up has been straightforward for me, thanks to the clear documentation and the support of an active community. I also value how users can connect directly to the specific applications they require, without exposing the entire network. The solution is lightweight and fast, removing the hassle of managing VPNs and their often sluggish tunnels. The admin console offers excellent visibility, and integration with identity providers like Azure is seamless. I find the cost of Zscaler Private Access to be reasonable and attractive, particularly for enterprises, and I appreciate its recognition as a market leader. Review collected by and hosted on G2.com.

I find myself wishing the troubleshooting process was a little more straightforward, since resolving issues can often be quite frustrating. Other than that, I think the cost of implementing Zscaler Private is relatively high, especially for smaller organizations. Review collected by and hosted on G2.com.

When all Users install Zscaler Client Connector on their devices/computer/mobile and can then log into application using SAML 2.0)-based SSO credentials with OTP and secure access.

When users request access to an internal application Zscaler Client Connector uses geo-location , Users get seamless access to applications without the hassle of connecting to a VPN and smooth verification. its provides rich analytics and logs, helping admins monitor access and troubleshoot issues effectively.meaning users are never placed on the network. Instead, access is granted based on identity and context, reducing attack surface.

effecting this service is best and using for all the Zscaler private access , Review collected by and hosted on G2.com.

We have using this services long ago and all the features are up and running , customer support need more improvement.

Some time mobile apps not loading properly. thats need to improve. Review collected by and hosted on G2.com.

I love that Zscaler integrates with Beyond Identity and Okta to be able to use our finger-print on MacBooks to sign into everything. As an HR company hosting thousands of pieces of sensitive personal data, it is a hugely necessary component to keeping our work and data private. Zscaler seems to "go down" a lot, or log itself out a lot, but it is very intuitive and easy to reset or re-authenticate. Review collected by and hosted on G2.com.

It doesn't provide any kind of notification when something goes wrong. Zscaler forces re-sign-in multiple times a day, which is frustrating because it can take several minutes to get everything refreshed, but when something does stop working, it's almost always because Zscaler is down, and now I know to check that first, but it doesn't actually notify you that it's been disconnected unless you open the program. Review collected by and hosted on G2.com.

Zscaler Private Access is easy to use once it is set up properly. It provides secure access to internal applications without using a traditional VPN, which makes remote work smooth and reliable. The tool works well on a daily basis and handles access control neatly. It integrates well with other security and identity tools, and customer support is helpful when we raise tickets or need clarification. Review collected by and hosted on G2.com.

The initial setup and implementation can be a bit complex and time-consuming, especially for first-time users. Sometimes troubleshooting issues takes longer than expected. Also, the pricing feels on the higher side and some advanced features require additional configuration knowledge. Improving documentation and simplifying setup would make it easier for new teams. Review collected by and hosted on G2.com.

What I like most about Zscaler Private Access is that it completely removes the hassle of using a traditional VPN. Once it’s set up, users can securely access internal apps from anywhere without worrying about connecting to the corporate network. The zero-trust approach feels much safer because access is given only to what’s needed. It also integrates nicely with identity providers like Okta or Azure AD, which makes user management simple and one more advantage is it is noticing each and every ethernet connections. Review collected by and hosted on G2.com.

If I am being honest, the setup can be tricky at first, especially if you’re new to Zscaler or zero-trust concepts. Some of the policies take a bit of trial and error to get right, and the documentation could be clearer in a few areas. I’ve also noticed occasional delays with authentication when multiple integrations are active. The reporting dashboard is good but could use a few more customization options for deeper visibility Review collected by and hosted on G2.com.

What I really like about Zscaler Private Access is how easy it makes remote access without relying on a traditional VPN. You don’t have to connect to a full network—ZPA gives you access only to the specific applications you need, which keeps everything more secure and limits potential risks.

It’s also much smoother for users. You can switch between networks without losing your connection or having to constantly log back in. The performance is noticeably faster too, since traffic doesn’t have to go through a single VPN gateway.

From an IT and security perspective, it’s a huge win. It simplifies access management, reduces infrastructure costs, and helps maintain a true zero-trust environment. Overall, ZPA provides a secure, reliable, and user-friendly way to connect people to the resources they need, no matter where they’re working. Review collected by and hosted on G2.com.

While Zscaler Private Access is great for security, it can be a little frustrating at times. The biggest issue I’ve noticed is that it sometimes blocks legitimate sites that really shouldn’t be restricted — for example, Yahoo Sports, which I use for fantasy leagues. It feels like the filtering can be a bit too aggressive.

Performance can also be inconsistent. Sometimes it slows things down or drops the connection unexpectedly, especially when switching between networks. And when something doesn’t work, it’s not always clear why — the troubleshooting process can be confusing.

Overall, ZPA does a good job keeping things secure, but I wish it were a little more flexible and user-friendly. A few tweaks to performance and site access would make it much better to use every day. Review collected by and hosted on G2.com.