--- title: Zscaler Zero Trust Cloud Reviews meta_title: 'Zscaler Zero Trust Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 114 reviews by the users' company size, role or industry to find out how Zscaler Zero Trust Cloud works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 114 scale: '5' date_modified: '2026-09-27' parent_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security --- # Zscaler Zero Trust Cloud Reviews **Vendor:** Zscaler **Category:** [Cloud Workload Protection Platforms](https://www.g2.com/categories/cloud-workload-protection-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 114 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Zscaler Zero Trust Cloud Zscaler global cloud delivers the entire gateway security stack as a service. By securely connecting users to their applications, regardless of device, location, or network, Zscaler is transforming enterprise security. ## Zscaler Zero Trust Cloud Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **cloud-native Zero Trust architecture** of Zscaler Zero Trust Cloud, enhancing security and user experience. (5 reviews) - Users value the **advanced threat protection** features of Zscaler Zero Trust Cloud, ensuring a secure online environment. (4 reviews) - Users appreciate the **ease of use** of Zscaler Zero Trust Cloud, enhancing security and streamlining access effortlessly. (3 reviews) - Users value the **comprehensive protection** Zscaler offers, enhancing security and simplifying access to private applications. (3 reviews) - Users value the **advanced threat protection** of Zscaler, ensuring a secure online environment with comprehensive cybersecurity features. (3 reviews) - VPN Installation (3 reviews) - Real-time Detection (2 reviews) - Reliability (2 reviews) - Reporting (2 reviews) - Secure Access (2 reviews) **What users dislike:** - Users face challenges with **initial configuration** of Zscaler Zero Trust Cloud, especially when setting granular access policies. (1 reviews) - Users find the **complex configuration** of Zscaler Zero Trust Cloud challenging, especially when tailoring access policies. (1 reviews) - Users find the **complexity of initial configuration** in Zscaler Zero Trust Cloud can be time-consuming and challenging. (1 reviews) - Users find the **complex setup** of Zscaler Zero Trust Cloud time-consuming, especially for customizing access policies. (1 reviews) - Users find **difficult configuration** challenging in Zscaler Zero Trust Cloud, particularly when customizing access policies for their needs. (1 reviews) - Limited Customization (1 reviews) - Users face **slow internet speed** with Zscaler Zero Trust Cloud, particularly when using ztunnel 2.0 in ZPA. (1 reviews) - Users experience **slow performance** when using ztunnel 2.0 in ZPA, possibly due to bandwidth limitations and full inspection. (1 reviews) - Users report **bandwidth slowness** with ztunnel 2.0 in ZPA, possibly due to full inspection affecting performance. (1 reviews) - Users notice **inconsistent server stability** with Zscaler Zero Trust Cloud, often requiring alternatives for reliable performance. (1 reviews) ## Zscaler Zero Trust Cloud Reviews ### 1. Seamless VPN Replacement for Fast, Secure App-Only Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** Sourav D. | Jr. Executive-IT, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 24, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like most is how seamlessly it replaces clunky VPNs. Rather than dropping users straight onto the network, it securely connects them only to the specific apps they need, which drastically reduces the attack surface. It provides fast, reliable access for remote teams and takes a major operational burden off IT. **What do you dislike about Zscaler Zero Trust Cloud?** Setup and policy management can become overwhelming, since the admin console is fairly complex and comes with a steep learning curve. When problems do come up, troubleshooting things like granular app-level access or routing delays can feel opaque and hard to pinpoint. Full SSL inspection also occasionally disrupts legitimate legacy apps or internal workflows. On top of that, the high licensing costs can really sting for smaller teams. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It eliminates the security risks and lag of traditional corporate VPNs by connecting users directly to apps, rather than exposing the entire network. That approach helps prevent lateral cyber threats and keeps company data secure wherever you’re working. For me, it translates into instant, frictionless access to my work tools without annoying logins or random disconnects. I can stay productive, and I feel confident that everything is being kept safe in the background. ### 2. Centralized Policy Control and Fast Secure Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** Dharmesh P. | Sr. Tech/Pre-Sales Engineer – Backup & Storage, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Zscaler Zero Trust Cloud?** The ability to replace slow, legacy VPNs with direct, identity-based Zero Trust connectivity is exceptional. Zscaler securely connects users directly to authorized applications rather than placing them onto the corporate network, which completely eliminates lateral threat movement and drastically reduces our external attack surface. The centralized cloud console makes enforcing granular access policies, SSL inspection, and DLP rules seamless across all remote and hybrid endpoints without managing hardware appliances. While Zscaler sits at an enterprise premium price point, the ROI justifies the cost. It allowed us to consolidate multiple legacy point products—including standalone VPN appliances, separate web filtering gateways, and branch hardware—into a single cloud architecture. The operational hours saved on infrastructure maintenance and reduced helpdesk connectivity tickets provide clear value for the investment. **What do you dislike about Zscaler Zero Trust Cloud?** The platform has a steep learning curve when it comes to policy management and troubleshooting. Because there are numerous overlapping security policies, SSL inspection rules, and posture checks, pinpointing why a specific application or developer toolchain is blocked can require digging through dense logs. Additionally, the Zscaler Client Connector (ZCC) occasionally conflicts with local network adapters or developer environments (like CLI tools failing on SSL inspection certificates), which requires ongoing admin fine-tuning and domain bypass configurations. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It completely eliminates our dependency on legacy, hardware-based VPNs and removes our internal infrastructure from being exposed directly to the public internet. It solves the critical risk of lateral threat movement by connecting authenticated users directly to specific applications rather than granting full network access. This drastically shrinks our external attack surface and strengthens our overall security posture. For daily operations, it eliminates WAN bottlenecks and backhauling latency for remote employees, resulting in faster application performance, simpler policy management across distributed branches, and far fewer connectivity-related helpdesk tickets. ### 3. Cloud-Native App Access That Replaces VPNs with Fast, Global Security **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul A. | Market Research Specialist, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best is how it replaces clunky traditional VPNs by connecting users directly to specific apps rather than our entire corporate network, immediately stopping threats from moving laterally. Since it is entirely cloud-native, we get consistent, global security without having to manage or update physical firewalls. Ultimately, it gives our remote workforce incredibly fast, secure access without the usual bottlenecks. **What do you dislike about Zscaler Zero Trust Cloud?** What I dislike most is the steep learning curve and complexity of managing granular policies across large enterprises, which makes troubleshooting access issues tedious. The endpoint agent (Zscaler Client Connector) can also occasionally cause latency spikes or conflict with developer tools and local environments. Additionally, strict SSL inspection sometimes triggers false-positive blocks on legitimate traffic, and the modular licensing can get quite expensive as you scale features. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler solves the critical security vulnerabilities and latency bottlenecks of traditional VPNs by replacing our legacy network perimeter with a direct-to-app connection model. By connecting users only to the specific applications they are authorized to use, it completely stops threats from moving laterally across our infrastructure. Ultimately, this cloud-native approach eliminates the cost of managing physical firewalls while drastically improving connection speeds for our global remote workforce. ### 4. replace traditional VPN **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul A. | Market Research Specialist, Market Research, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best is how it replaces clunky traditional VPNs by connecting users directly to specific apps rather than our entire corporate network, immediately stopping threats from moving laterally. Since it is entirely cloud-native, we get consistent, global security without having to manage or update physical firewalls. Ultimately, it gives our remote workforce incredibly fast, secure access without the usual bottlenecks. **What do you dislike about Zscaler Zero Trust Cloud?** What I dislike most is the steep learning curve and complexity of managing granular policies across large enterprises, which makes troubleshooting access issues tedious. The endpoint agent (Zscaler Client Connector) can also occasionally cause latency spikes or conflict with developer tools and local environments. Additionally, strict SSL inspection sometimes triggers false-positive blocks on legitimate traffic, and the modular licensing can get quite expensive as you scale features. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler solves the critical security vulnerabilities and latency bottlenecks of traditional VPNs by replacing our legacy network perimeter with a direct-to-app connection model. By connecting users only to the specific applications they are authorized to use, it completely stops threats from moving laterally across our infrastructure. Ultimately, this cloud-native approach eliminates the cost of managing physical firewalls while drastically improving connection speeds for our global remote workforce. ### 5. Powerful Zero Trust Security, but Configuration and Troubleshooting Can Be Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Arvind D. | MS Sever Developer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is the ability to secure cloud workloads without relying heavily on traditional network-based firewalls and VPNs. The centralized policy management, granular access controls, and visibility across cloud environments make it easier to enforce consistent security. I also like that it helps reduce lateral movement and attack surface while simplifying the overall security infrastructure **What do you dislike about Zscaler Zero Trust Cloud?** The main thing I dislike about Zscaler Zero Trust Cloud is the complexity involved in configuration and troubleshooting. With the number of policies and security controls available, it can take time for administrators to fully understand and fine-tune the platform. Troubleshooting connectivity issues can also be challenging when logs or diagnostics don't immediately identify the root cause. In some environments, Zscaler can impact network performance or create compatibility issues with certain applications and development tools. The licensing cost can also become significant as additional features are added **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps us address several key security challenges, particularly securing cloud workloads, controlling workload-to-workload communication, reducing the attack surface, and preventing lateral movement if a system is compromised. It also provides centralized visibility and consistent security policies across our cloud environments instead of having to manage multiple, separate security controls. This benefits us by improving our overall security posture, simplifying administration, reducing operational complexity, and giving us better visibility and control over cloud traffic and access ### 6. Scalable Zero Trust Security with Centralized Control for Remote and Hybrid Work **Rating:** 5.0/5.0 stars **Reviewed by:** Subhashree S. | Developer, Computer Software, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 24, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is its Zero Trust security model, which provides secure access to applications without exposing the corporate network. It is cloud-native, easy to scale, and offers strong protection against cyber threats through secure web gateway, application access, and threat prevention. I also appreciate its centralized policy management, visibility into user traffic, and seamless support for remote and hybrid work environments. **What do you dislike about Zscaler Zero Trust Cloud?** One drawback is that the initial deployment and policy configuration can be complex, especially for organisations with large or legacy environments. Troubleshooting access issues may require a good understanding of Zscaler policies, and there can be a learning curve for new administrators. In some cases, strict security policies may also affect application compatibility or require additional fine-tuning to avoid disrupting users. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps secure access to applications and data without relying on traditional VPNs, reducing the organization's attack surface and improving overall security. It enables users to securely connect from anywhere while enforcing consistent security policies. This has improved remote workforce productivity, simplified access management, and provided better visibility into network traffic and potential threats, resulting in a more secure and efficient IT environment. ### 7. Fast, Secure, and Efficient for Remote Work **Rating:** 4.0/5.0 stars **Reviewed by:** Raman K. | Network Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 03, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I like using the Zscaler Zero Trust Cloud because it is smooth and handy, taking just a minute or two to connect with the VPN, allowing me to quickly get back to work. I find it faster than multiple other software that do the same work. I appreciate that it builds a secure environment for me to work from anywhere without worrying about data breaches or security attacks. This gives me the option to work from home, which makes my life easier. The speed and low prerequisites are great because they let me get used to it quickly. My favorite feature is that it logs me in automatically if I've been logged out for a short time, which I love because it adds to the convenience. **What do you dislike about Zscaler Zero Trust Cloud?** The time it takes to log you in after a while should be reduced a bit. Also, the Zscaler application should come forward when the laptop is restarted. Additionally, integration with Wi-Fi would be beneficial since many organizations use Ethernet for secure internet connections, while Wi-Fi is often used for remote work. This would make the service faster and eliminate the need for manual login steps. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud makes it easy to work securely from anywhere, preventing data breaches. It's faster than alternatives, requires minimal setup, and provides a VPN connection quickly. The automatic login feature enhances convenience when returning to work. ### 8. Strong Security and Usability, with Intuitive Management and Reliable Performance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 23, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is that it gives secure access to internal applications without requiring a traditional VPN connection. In my day-to-day work, I can access business applications and shared resources from different locations with a consistent experience after authentication. The centralized management console provides useful visibility into traffic, user access, and policy enforcement, making it easier for administrators to manage security controls. Integration with identity providers such as Microsoft Entra ID and other security tools helps streamline access management. Performance has generally been stable, and the cloud-based approach reduces the need to maintain legacy VPN infrastructure. I also find the reporting and analytics capabilities valuable for identifying access issues and potential security risks. Overall, it improves both security and productivity while supporting remote and hybrid work environments. **What do you dislike about Zscaler Zero Trust Cloud?** The biggest challenge is that initial configuration and policy design can be complex, especially in environments with many applications, user groups, and access requirements. New administrators may face a learning curve when troubleshooting access issues or understanding policy interactions. While performance is usually good, users may occasionally experience additional authentication prompts or need to reauthenticate when policies change. For organizations with advanced security requirements, licensing costs can also increase as additional modules are added. I would also like to see more AI-driven recommendations for policy optimization and faster root-cause analysis when troubleshooting user access problems. Overall, these are areas for improvement rather than major limitations. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps solve the challenge of providing secure access to internal applications for employees working remotely, traveling, or using different devices. Instead of relying on a traditional VPN that grants broad network access, users are connected only to the applications they are authorized to use. In practice, this reduces access complexity, improves security, and makes it easier to support a distributed workforce. The platform integrates with existing identity systems and centralizes policy management, which helps administrators manage access more efficiently. The benefit for end users is a smoother connection experience and reliable access to business applications, while IT teams gain better visibility, reporting, and security controls. This helps reduce operational overhead and improves the overall value of security investments. ### 9. Modern Cloud Security That Simplifies Access and Boosts Remote Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Zscaler Zero Trust Cloud?** Zscaler offers a modern, cloud-based approach to secure access that helps reduce reliance on traditional network infrastructure such as VPNs, perimeter firewalls, and similar tools. By consolidating multiple applications into a single product, it becomes easier to manage overall. It connects users directly to the applications and services they need when working out of the office, which simplifies network operations, supports cloud adoption, improves performance for remote users, and strengthens security. Zscaler’s AI-driven capabilities also enhance threat detection, security analysis, and visibility, which is important for our infrastructure and cybersecurity teams so they can respond quickly to risks and incidents. **What do you dislike about Zscaler Zero Trust Cloud?** Zscaler did come with a learning curve during our implementation, especially around application setup and policy tuning, but the support team assisted us throughout that process. While Zscaler typically authenticates automatically after logging in to Windows, there are occasional times when users have to manually log back into the application, which can cause brief disruptions during the workday. This doesn’t happen often, but it has been a minor complaint within our organization. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps address the challenges of securing a distributed workforce, supporting cloud adoption, and reducing reliance on traditional VPNs and perimeter-based security approaches. ### 10. True Microsegmentation and Faster Cloud Access with Zscaler **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh P. | Consultant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Zscaler Zero Trust Cloud?** . True Microsegmentation (No Network Exposure) Direct Application Access: Unlike traditional VPNs that place users directly on the internal network, Zscaler connects authorized users directly to specific applications without giving network access. Prevention of Lateral Movement: If a user device or credential is compromised, attackers cannot scan the network or move laterally to infect other assets. 2. Elimination of Traffic Backhauling Direct-to-Cloud Connection: Remote and branch traffic routes straight to the nearest Zscaler cloud node rather than hairpinning back through a central corporate data center or VPN hub. Improved User Experience: This significantly reduces latency for cloud applications (like Microsoft 365, Salesforce, and SaaS tools), leading to faster performance for remote workforces. 3. Scalable SSL/TLS Traffic Inspection Complete Visibility: A huge percentage of enterprise web traffic is encrypted, making it a primary hiding spot for malware. Zscaler inspects SSL/TLS traffic at scale without performance degradation, eliminating the hardware bottlenecks common with traditional on-premise firewalls. 4. Consolidated Cloud Security (SSE / SASE Architecture) All-in-One Security Stack: It unifies Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), Zero Trust Network Access (ZTNA), and Data Loss Prevention (DLP) into a single cloud-native platform (ZIA and ZPA). Simplified Operations: Administrators manage policies, visibility, and threat intelligence from a central console rather than managing disparate point products. **What do you dislike about Zscaler Zero Trust Cloud?** 1. Network Performance and Throughput Drops Reduced Speeds: Because Zscaler routes traffic through its cloud for deep packet inspection and SSL decryption, users frequently report a 10% to 20% drop in raw download/upload speeds. In poorly optimized setups, upload speeds can suffer even more drastically. Throughput vs. Latency: Zscaler optimizes for low latency rather than high throughput. While it is great for loading a SaaS web page securely, transferring massive files or running high-bandwidth applications can feel sluggish compared to a direct, unfiltered internet connection. 2. Friction for Software Developers SSL/Certificate Issues: Zscaler inspects encrypted traffic by acting as a "man-in-the-middle" (MITM), replacing original website certificates with its own root CA. While web browsers easily accept this if the corporate IT team pushes the certificate via Group Policy, command-line developer tools (like Docker, npm, Python pip, Git, and AWS CLI) do not use the Windows/Mac system certificate store by default. The Result: Developers constantly face SSL Certificate Verify Failed errors and have to manually inject the Zscaler certificate into their individual toolchains, or beg IT to whitelist their domains. 3. Client Connector (Agent) Conflicts and Quirks Clashing with Other VPNs: If an organization is running Zscaler Client Connector (ZCC) alongside a legacy VPN (like Cisco AnyConnect or Palo Alto GlobalProtect) during a migration, the agents often fight for control of network routes, causing dropped connections. Local Network Blindness: Because Zscaler captures and tunnels DNS and web traffic, standard network troubleshooting tools (like Ping or Traceroute) often behave strangely or fail entirely, making it difficult for IT to diagnose basic local network issues. 4. Administrative Complexity and UI Fragmented Portals: Zscaler has historically maintained separate management portals for ZIA (Internet Access), ZPA (Private Access), and ZDX (Digital Experience). Administrators often complain that the UI feels dated and that managing holistic policies requires jumping between different screens and rule sets. Steep Learning Curve: It is not a "plug-and-play" solution. Organizations without a highly mature network team often misconfigure MTU limits, UDP settings, or bypass rules, which leads to immediate user complaints. 5. Premium Pricing and Customer Support High Cost: Zscaler is often significantly more expensive than traditional firewall-based VPNs or some SSE competitors. Support Bottlenecks: Many enterprise administrators note that Tier 1 customer support can be slow to resolve complex routing issues, especially if the problem involves integrating Zscaler with a competitor's product or a niche cloud environment. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** The main problem Zscaler solves for us is securing a hybrid workforce without exposing our internal infrastructure to the public internet or compromised endpoints. Traditional perimeter security couldn't keep up with modern ransomware, encrypted threats, and shadow IT usage across remote devices. Benefits Received: Reduced Attack Surface: Our applications are hidden behind the Zero Trust Exchange, making internal resources invisible to unauthorized external scanners. Full SSL/TLS Inspection: Zscaler decrypts and scans web traffic at scale to stop malware hidden in encrypted streams without slowing down the network. Consistent Policy Enforcement: Security policies follow the user wherever they work, ensuring identical protection whether employees are in the office or remote. ### 11. Secure, Scalable Zero Trust Access Without VPNs **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina A. | Vendor Success Manager , Telecommunications, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is its ability to deliver secure, seamless access to applications and data from anywhere without relying on traditional VPN infrastructure. The platform's Zero Trust architecture has significantly reduced our attack surface while providing a better user experience, as users can connect directly to the applications they need with minimal latency. The cloud-native design makes deployment and management straightforward, and the centralized policy engine provides excellent visibility and control across users, devices, and applications. I also appreciate how well it integrates with identity providers and security ecosystems, helping streamline security operations and enforce consistent access policies. Another major advantage is the platform's intelligence and analytics capabilities, which provide actionable insights into user activity, application usage, and potential security risks. This has helped improve security posture while reducing operational complexity. From a business perspective, supporting hybrid and remote work securely at scale has delivered significant value and a strong return on investment by reducing dependence on legacy network infrastructure and simplifying ongoing management. **What do you dislike about Zscaler Zero Trust Cloud?** One area where Zscaler Zero Trust Cloud could improve is the complexity of the initial deployment and policy configuration process, particularly for organizations migrating from traditional network security architectures. Because the platform offers a wide range of granular controls and security policies, it can take time for administrators to fully understand and optimize configurations. From a UI and management perspective, some troubleshooting workflows could be more intuitive, especially when diagnosing connectivity or policy-related issues across multiple applications and user groups. While the platform provides extensive visibility and analytics, identifying the root cause of an issue can sometimes require additional expertise and familiarity with the environment. Organizations should also plan for a learning curve during onboarding, as both administrators and end users may need time to adapt to the Zero Trust model. More guided implementation resources, simplified policy recommendations, and enhanced AI-driven insights for troubleshooting could further streamline adoption and operational efficiency. That said, these challenges are largely outweighed by the platform's security capabilities, scalability, and long-term value. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Before implementing Zscaler Zero Trust Cloud, we faced challenges related to secure remote access, VPN scalability, and maintaining consistent security controls for a distributed workforce. Traditional network-based access models created operational complexity, increased the attack surface, and often impacted the user experience, especially for remote employees. With Zscaler, we moved to a true Zero Trust approach, providing users with direct, policy-based access to applications instead of granting network-level access. This significantly improved security by reducing exposure to potential threats while simplifying access for end users. The platform has also given us greater visibility into user activity, application usage, and security events through a centralized cloud-native interface. From an operational standpoint, we have reduced the complexity associated with managing VPN infrastructure and security policies across multiple locations. Integrations with identity providers and the broader security ecosystem have streamlined access management and strengthened compliance efforts. The platform's analytics and intelligence capabilities help identify risks more quickly, enabling faster decision-making and incident response. Overall, Zscaler has enabled us to support hybrid work securely at scale, improve the user experience, strengthen our security posture, and reduce operational overhead, delivering measurable value and a strong return on investment. ### 12. Legacy to Brand New products evolution turned to the clouds **Rating:** 5.0/5.0 stars **Reviewed by:** Santiago L. | Information Technology Support Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Zscaler Zero Trust Cloud?** Since it´s a Cloud solution it can reach out to all org resources and can effectively asses and protect. It´s now centralized and it can managed by some little administrators than can keep security as a core. **What do you dislike about Zscaler Zero Trust Cloud?** Zscaler has resources overload derived from it´s granullar form of data and packet analysis, also can deal with IT culture issues since many companies can have legacy technologies that could not compatible and can cause remediation implementations than can compromise company operations **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler can also protect on surface which allows attacker´s attempts to be stopped at once and also learn about such attacks. Zscaler has a broad list of websites that can be risky to the organization through templates that can be loaded with the API. Also it has deep monitoring of user´s activity that can give us a glimpse of every attempt or illegal use of networking ### 13. Zero Trust Protection that Replaces VPN **Rating:** 5.0/5.0 stars **Reviewed by:** Damián Y. | Presales, Information Technology and Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** August 17, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like most about Zscaler Zero Trust Cloud is that it allows for secure and granular access without exposing the entire network or relying on a VPN. Continuous validation of identity, device, and context enhances protection. I find it valuable because trust is not granted solely upon login. Each access can be evaluated based on identity, device security status, location, and risk level. **What do you dislike about Zscaler Zero Trust Cloud?** I find the complexity of the administrative portal and the problem diagnosis process cumbersome. When there are multiple policies, identity integrations, and connectors, identifying the exact cause of a blockage may require reviewing numerous logs. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I find that Zscaler Zero Trust Cloud addresses the risks of remote access and replaces traditional VPNs. I value its secure and granular access control and the continuous validation of identity, device, and context that enhances our security. ### 14. Centralized Security with Cloud Convenience **Rating:** 5.0/5.0 stars **Reviewed by:** Rauf s. | Desktop Support Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 12, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I like that Zscaler Zero Trust Cloud provides centralized security and access control without making the setup overly complicated for users. The policies are easy to manage from the cloud, and it gives us good visibility into internet traffic and application access. I really appreciate the consistent protection it offers, whether users are working from the office or remotely. The day-to-day IT management is much easier because we can manage security policies from one central console and apply the same rules consistently across users and locations. Since everything is cloud-based, making policy changes and checking activity is quicker and more convenient for the IT team, which saves time and improves overall security. **What do you dislike about Zscaler Zero Trust Cloud?** Overall, Zscaler works well for us, but there is a bit of a learning curve when setting up and troubleshooting more advanced policies. Sometimes it takes time to identify exactly which policy or configuration is causing an access issue. The reporting and troubleshooting tools could also be made more straightforward for day-to-day IT teams. Better step-by-step guidance and simpler troubleshooting would make the platform even easier to manage. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I use Zscaler Zero Trust Cloud to secure users anywhere they work, controlling access, blocking threats, and reducing dependence on VPNs. It simplifies consistent security policy management and monitoring, making IT management easier from a central platform. ### 15. Secure qnd easy to manage zero trust platform **Rating:** 5.0/5.0 stars **Reviewed by:** basant d. | Cloud Engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Zscaler Zero Trust Cloud?** The best about Zscalar is providing secure access to applications without users having to connect via a traditional VPN. It checks security by tracing all connections and keeps the user experience smooth. Its cloud native deployment model is also amazing which allows users to easily scale it and provides visibility of network traffic that helps identifying and reacting to potential threats much faster. **What do you dislike about Zscaler Zero Trust Cloud?** So far, In haven't come across any significant downsides. The platform has been reliable, and my overall experience has been very positive. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It solves the security issues for remote and hybrid employees without relying on traditional VPNs. It benefits by reducing risk of unauthorised access and gives team better visibility over user activity across applications. ### 16. Zscaler Delivers Strong Protection and Stable Connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle.Bravo@allmar.com B. | ServiceDesk Analyst / IT Infra, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 19, 2026 **What do you like best about Zscaler Zero Trust Cloud?** Zscaler plays a major role in our company since we have mostly everything. ZIA is useful in blocking everything including web attacks and ransome wares. ZPA replaces our old Global Protect wherein you don't have to manually authenticate as Zscaler do it for you. Using this gives us confidence and protection but at the same time stability for connectivity. **What do you dislike about Zscaler Zero Trust Cloud?** It is complex to setup and is high costing. Setup alone needs payment. Performance varies due to SSL Inspection. Lots of things are getting blocked because of this and sometimes it is hard to pin point which causes the blocking. One thing I noticed is that their support is a hit or miss. Sometimes you're gonna get a technician who knows their thing and won't leave you be, sometimes there's a technician that will just keep rescheduling another meeting just to get logs and that's it. I can also identify that by using Zscaler ZPA, the connectivity you have will be reduced in half. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Accessing internal sources for employees only but at the same time they are safe to browse the web due to ZIA. We're confident because we have zscaler so working from home will be at ease. This plays a major role since all of our users and machines are cloud based now. ### 17. Zscaler’s App-Level Zero Trust That Stops Lateral Movement **Rating:** 5.0/5.0 stars **Reviewed by:** Nirmal K. | Manager, E-Learning, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** August 14, 2026 **What do you like best about Zscaler Zero Trust Cloud?** Unlike legacy VPNs that grant broad network access once authenticated, Zscaler connects users directly to individual applications. This prevents lateral movement by hackers; even if a user's device is compromised, the attacker cannot scan or move across the corporate network. **What do you dislike about Zscaler Zero Trust Cloud?** Transitioning an enterprise from a traditional "castle-and-moat" network to a strict zero-trust model requires a massive architectural shift. Navigating the initial policy configuration and mapping out granular access rules can be highly complex for network administrators. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It features built-in, advanced security controls—including AI-driven threat detection, SSL/TLS traffic inspection at scale, and highly rated Cloud Data Loss Prevention (DLP) with pre-built templates to stop sensitive data leaks. ### 18. Easy to Use and Highly Reliable Secure Access **Rating:** 4.5/5.0 stars **Reviewed by:** Mark K. | Manager, Business Systems, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like most about Zscaler Zero Trust Cloud is its ease of use and excellent reliability. It's simple for users, while also consistently providing secure and dependable access. **What do you dislike about Zscaler Zero Trust Cloud?** The reporting and troubleshooting of issues could be a little bit more intuitive, especially when diagnosing complex connectivity issues which are time sensitive for end users. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud is helping us to provide secure internet access for users, regardless of their location, while reducing reliance on traditional VPNs (this latter one is the key feature). It improves security and delivers consistent performance. It also makes it easier for our IT team to protect users and respond to threats. ### 19. Zscaler: A Game-Changer That Replaces the Traditional Corporate VPN **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed M. | Technical Support Associate, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 13, 2026 **What do you like best about Zscaler Zero Trust Cloud?** Honestly, what I love most about Zscaler is that it completely kills the traditional corporate VPN. Because it uses an "inside-out" connection model, users connect directly to specific apps rather than being dropped onto a broad network segment. It makes your actual corporate network invisible to scanners on the public internet, which drops your attack surface to basically zero. Plus, for the end user, it just runs silently in the background without all the constant dropouts and re-authentication fatigue of an old-school VPN client. The downside? The admin backend is incredibly complex, and troubleshooting when it occasionally blocks a niche developer tool or API by mistake can turn into a massive log-hunting headache. But if you have the team to manage it, it’s a total game changer for securing hybrid work. **What do you dislike about Zscaler Zero Trust Cloud?** What I dislike most is the complex admin backend and the log-hunting headache that happens when its aggressive SSL inspection accidentally blocks niche developer tools or APIs. Troubleshooting those false positives can take forever. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud solves the fatal flaw of traditional network security: implicit trust. In legacy "castle-and-moat" setups, a user logging into a VPN gets broad access to the entire network segment, allowing attackers who compromise a single credential to move laterally and deploy ransomware. Furthermore, legacy hardware forces traffic backhauling, causing massive latency. Zscaler addresses this by making corporate applications invisible to the public internet using an "inside-out" connection model. If it can’t be seen, it can’t be scanned or attacked. It enforces true least-privilege access, connecting users directly to specific apps—never the broad network. The Benefits: Zero Lateral Movement: The blast radius of a breach is tightly contained; an compromised account cannot pivot to other systems. Reduced Attack Surface: The company’s public-facing threat profile drops to virtually zero. Seamless User Experience: Employees get fast, direct-to-cloud connections without the constant dropouts, bandwidth bottlenecks, or re-authentication fatigue of old-school VPNs. Ultimately, it shifts security from a disruptive perimeter barrier to an invisible, identity-aware background utility, drastically cutting down on infrastructure vulnerabilities and connectivity-related IT helpdesk tickets. ### 20. Fast, Secure Hybrid Access — Worth the Setup Investment **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu G. | Software Engineer II, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 13, 2026 **What do you like best about Zscaler Zero Trust Cloud?** We replaced our legacy VPN with Zscaler and haven't looked back. The performance improvement was immediately noticeable — users connect faster, latency is lower, and we've eliminated the bottleneck of backhauling traffic through a corporate data center. The cloud-native architecture means users get a consistent, fast experience whether they're in the office or working remotely. For any organization still relying on a traditional VPN, Zscaler is a genuine upgrade in both security posture and end-user experience. **What do you dislike about Zscaler Zero Trust Cloud?** The initial setup has a steep learning curve. Getting policies configured correctly — especially around app segmentation and authentication — took more time and internal expertise than expected. Better out-of-the-box templates and clearer documentation for first-time deployments would go a long way. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Our main challenge was giving a distributed workforce secure, reliable access to internal applications without the limitations of a traditional VPN. Zscaler solved that cleanly — employees get fast, consistent access from anywhere, and we're not compromising on security to make it happen. Hybrid work is now a non-issue for our IT team. ### 21. Secure, Scalable Zero Trust Access for a Modern Workforce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is its ability to provide secure, seamless access to applications without relying on traditional VPNs. The platform improves security through a Zero Trust approach, offers strong visibility into user and application activity, and scales well for a global workforce. It also helps simplify remote access while maintaining a consistent user experience and reducing operational overhead for IT and security teams **What do you dislike about Zscaler Zero Trust Cloud?** The biggest challenge is the complexity of deployment and policy management. Troubleshooting can be time-consuming, and occasional application compatibility or performance issues may require additional configuration and support. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud is helping solve secure remote access and application access challenges by replacing traditional VPN-based connectivity with a Zero Trust approach. It enables users to securely access applications from anywhere while reducing the attack surface and improving visibility for security teams. The platform has helped improve user experience, simplify access management, enhance security controls, and support a scalable work-from-anywhere model without the complexity of legacy network architectures. ### 22. A Unified Platform for Secure and scalable Cloud workloads. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 25, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zscaler Zero Trust Cloud?** Unified visibility with a practical user experience. Consistent Security without adding complexity. Strong Balance between Protection and Operational Efficiency. Intelligent workload Security for Modern Cloud Environments. Faster Path to Zero Trust Adoption. **What do you dislike about Zscaler Zero Trust Cloud?** Learning Curve for advanced features. High Volume of information. Cost Considerations for smaller Organizations. Dependency on proper Integration planning. AI and Automation Require Confidence Building **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler zero Trust Cloud is helping solve the challenge of securing workloads across multiple cloud environments without relying on traditional network based security. One of the biggest problem it solved is maintaining consistent security policies across different cloud platforms. The platform address the risk of lateral movement between workloads by providing granular segmentation and workload-level control. The solution helps us reduce the complexity of managing multiple security products by consolidating visibility, threat protection, access control and segmentation into single platform. ### 23. Zero Trust Security, Effortless Deployment **Rating:** 4.5/5.0 stars **Reviewed by:** Yousef M. | Technical Consultant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I like Zscaler Zero Trust Cloud for its granular access controls and easy cloud deployment, which really streamline our IT operations. The comprehensive visibility into user traffic from a single dashboard makes tracking potential threats fast and efficient. The initial setup was very smooth and seamless; integrating with our identity provider was quick, allowing for fast deployment across user endpoints. It eliminates VPN latency, connection drops, and security risks associated with legacy remote access tools. **What do you dislike about Zscaler Zero Trust Cloud?** I find that the endpoint agent occasionally requires updates or troubleshooting on specific user devices when a network switch occurs. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I use Zscaler Zero Trust Cloud to bypass traditional VPNs for secure app access, threat prevention, and web traffic filtering. It eliminates VPN latency, connection drops, and security risks, while streamlining IT operations with access controls and visibility into user traffic. ### 24. Consistent Zero Trust Access Without VPNs—Stronger Security and Better User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Vytas J. | Field CTO – Cybersecurity , Information Technology and Services, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zscaler Zero Trust Cloud?** it delivers consistent zero trust access without relying on traditional VPNs, improving both security and the user experience. It's especially valuable for enforcing identity-based access, reducing the attack surface, and providing centralized visibility and policy enforcement across remote users, cloud applications, and hybrid environment **What do you dislike about Zscaler Zero Trust Cloud?** policy configuration and troubleshooting can become complex, especially in large enterprise environments with many applications and exceptions. We've also seen occasional latency and application compatibility issues during onboarding, and diagnosing whether an issue is with Zscaler, the network, or the application can take more time than expected. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** ecurely connect users to applications without exposing the corporate network, replacing legacy VPNs with identity- and policy-based access. This improves our security posture, reduces the attack surface, simplifies secure access for remote and hybrid users, and gives us centralized visibility and consistent policy enforcement across our distributed environment. ### 25. Seamless Work From Anywhere with Strong Identity-Based App Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Raisa F. | Payout Support , Financial Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zscaler Zero Trust Cloud?** It provides direct access to apps based on identity and policy, rather than network location, and it delivers strong, stable protection. There’s no need for VPN infrastructure, firewalls, or MPLS, and it makes it easy to work seamlessly from anywhere. **What do you dislike about Zscaler Zero Trust Cloud?** SSL inspection can add noticeable latency and sometimes causes blocking that’s difficult to pinpoint and troubleshoot. I’ve also heard from small businesses that the cost can be high, which may be a concern depending on budget. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It’s best suited for banking and enterprise users who need to secure their internet access, with URL filtering, SSL inspection, and other similar features. ### 26. A Practical Platform for Secure Remote Accessnd Detailed Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Rupakula R. | Systems Manager, Computer Software, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 21, 2026 **What do you like best about Zscaler Zero Trust Cloud?** The platform offers a practical way to manage secure access for distributed teams. I especially like the centralized policy management, detailed reporting, and the flexibility to support users across different locations without depending on legacy network designs. **What do you dislike about Zscaler Zero Trust Cloud?** Most of my experience has been positive, but some advanced configuration options are not immediately intuitive for first-time users. A more guided setup experience would be beneficial. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud has helped us modernize how users access applications by replacing network-based access with identity-focused controls. This has made user access more consistent, simplified policy management, and reduced the time spent on routine administration. ### 27. Intuitive UI, Seamless Integrations, and Strong Zero Trust Security **Rating:** 5.0/5.0 stars **Reviewed by:** Jithin J. | It officer , Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 16, 2026 **What do you like best about Zscaler Zero Trust Cloud?** Zscaler Zero Trust Cloud offers an intuitive UI/UX, seamless integrations, strong performance, responsive support, and valuable AI-powered insights. While pricing is on the higher side, the overall security and user experience make it worth the investment **What do you dislike about Zscaler Zero Trust Cloud?** The pricing can be relatively expensive for smaller organizations, and the initial setup and policy configuration have a learning curve. Occasionally, troubleshooting connectivity issues requires deeper expertise. While the UI is generally good, some advanced settings could be more intuitive and easier to navigate. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps us secure remote access to applications and data without relying on traditional VPNs. It improves security through Zero Trust policies, provides better visibility into user activity, and simplifies access for employees regardless of location. This has reduced security risks, improved user experience, and helped our teams stay productive while maintaining strong compliance and governance controls ### 28. Secure, Seamless VPN-Free Access with Scalable Zero Trust and Strong Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** valeria m. | Account Executive, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 29, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is its ability to provide secure, seamless access to applications without relying on traditional VPNs. Its cloud-native Zero Trust architecture improves security by continuously verifying users and devices while delivering excellent performance. I also appreciate its ease of scalability, centralized policy management, and strong visibility into user activity and potential threats. **What do you dislike about Zscaler Zero Trust Cloud?** The initial setup and policy management can be complex, and troubleshooting may require specialized expertise. The platform also has a learning curve, and the licensing cost may be high for smaller organizations. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud provides secure access to applications without relying on traditional VPNs. It improves security, supports remote and hybrid work, reduces the risk of cyberattacks, and gives better visibility and control over user access, making IT management more efficient. ### 29. Strong Integrations and Centralized Security Management with Zscaler **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like is that the UI is generally good once you become familiar with the platform. The integrations are one of the stronger aspects for me, particularly when connecting Zscaler with existing identity and other security tools. Performance has generally been good, although user experience can sometimes depend on the network they are connecting from. From a Pricing/ROI perspective, I think the value becomes more apparent when you consider the reduced dependency on traditional VPN infrastructure and the centralized security management. Support and onboarding are important because the initial implementation can be fairly complex. The AI/intelligence capabilities are also useful for gaining better visibility into threats and user activity. **What do you dislike about Zscaler Zero Trust Cloud?** The biggest challenge for me is the learning curve. Zscaler has a lot of functionality, and understanding how the different policies, forwarding methods, tunnels, and security controls interact can take some time, especially when you're first implementing it. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler helps us provide consistent security for users regardless of where they are working. Instead of relying heavily on traditional perimeter security and VPN-based access, we can apply security policies closer to the user and the application. This gives us better visibility and control over internet access while supporting a hybrid working environment. ### 30. Effortless Security with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Avinash L. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 26, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I use Zscaler Zero Trust Cloud as a VPN and appreciate its ability to block suspicious unauthorized websites. It's customizable, which is a plus for me. I like its UI, especially the statistics, notifications, and connectivity features. The initial setup was very easy, making the process smooth. **What do you dislike about Zscaler Zero Trust Cloud?** To be honest it works seamlessly but at times when we click on Update app it pauses for a few milliseconds. I am not sure if it's designed to work that way, but it's not a problem. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I use Zscaler Zero Trust Cloud as a VPN. It blocks suspicious unauthorized websites and is customizable. I like its UI, particularly statistics, notifications, and connectivity features. ### 31. Strong Zero Trust Protection Against Risky Websites **Rating:** 5.0/5.0 stars **Reviewed by:** Anibal R. | Technician, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 14, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is that it allows me to protect my colleagues from visiting risky websites where sensitive information could be leaked. **What do you dislike about Zscaler Zero Trust Cloud?** So far, I haven't encountered any issues or problems with the platform **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** What I like best about Zscaler Zero Trust Cloud is that it allows me to protect my colleagues from visiting risky websites where sensitive information could be leaked, and it prevents them from entering their credentials on insecure pages. ### 32. Secure, Scalable Access for a Hybrid Workforce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I like its ability to provide secure, identity-based access to applications without placing users directly on the corporate network. It simplifies security by applying consistent policies across users, devices, and applications, while also reducing the attack surface. I also appreciate the cloud-native approach, since it supports remote and hybrid work without relying heavily on traditional VPNs or overly complex network infrastructure. **What do you dislike about Zscaler Zero Trust Cloud?** What I dislike about Zscaler Zero Trust Cloud is that it can be complex to configure and manage, especially for organizations with many applications, users, and security policies. Troubleshooting access issues can also be challenging at times, and the platform often comes with a learning curve for administrators. In addition, it can occasionally introduce latency or connectivity problems depending on the user’s location and network. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Scaler Zero Trust Cloud is helping us solve the challenge of securely connecting remote and hybrid users to applications without relying on traditional VPNs. It offers centralized, identity-based security policies and helps protect both users and applications, regardless of where access is coming from. For us, this means reduced security risk, simpler access management, better visibility, and an easier way for employees to work securely across different locations and devices. ### 33. Reliable Zero Trust Security **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek G. | Team lead-Managed Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 17, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is how it provides secure access without relying on a traditional VPN. It is easy to manage, scales well, and helps protect users and applications while maintaining a smooth experience. **What do you dislike about Zscaler Zero Trust Cloud?** Somewhat difficult to manage too many portals. Need an unfied approach **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps us securely connect users to applications without exposing the network. It reduces security risks, simplifies remote access, and makes it easier to manage security policies, which saves time for our IT team. ### 34. Streamlined Security with Zscaler, While Improving Network Speeds **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 14, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I use Zscaler Zero Trust Cloud for protecting my network from unknown threats. It represents a fundamental change in security architecture by connecting the right user directly to the right application instead of the network. It significantly supports the principle of least privilege and reduces the attack surface by limiting lateral movement opportunities. Even simply gaining access doesn't automatically provide visibility into enterprise networks, which makes our network more secure. I would describe Zscaler's biggest strength as its architectural simplicity. It offers more simplified solutions to complex problems, and the initial setup was very easy, a plug-and-play solution with no complexity. **What do you dislike about Zscaler Zero Trust Cloud?** I sometimes experience network slowdowns when browsing the Internet through Zscaler VPN, which is frustrating, although they've made significant improvements recently, there's still scope for improvement. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I use Zscaler Zero Trust Cloud to protect my network from unknown threats by securing access to the Internet and SaaS applications. It supports the principle of least privilege, reduces the attack surface, and limits opportunities for lateral movement, making our network more secure. ### 35. Secure, Scalable Zero Trust VPN Replacement with Strong Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best about Zscaler Zero Trust Cloud is how it replaces traditional VPN-based security with a cloud-native, zero trust approach that’s both more secure and easier to scale. It helps organizations connect users, apps, and devices safely from anywhere while improving visibility, reducing attack surface, and simplifying security management. **What do you dislike about Zscaler Zero Trust Cloud?** One downside of **Zscaler Zero Trust Cloud** is that its broad feature set and policy controls can make the **initial setup and ongoing administration fairly complex**, especially for teams without deep zero trust experience. Troubleshooting access issues can also take time, since traffic is being inspected and routed through multiple cloud security layers. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps solve problems around secure remote access, inconsistent security controls, and reliance on legacy VPNs and perimeter-based tools. By moving security to a cloud-native zero trust model, it makes it easier to securely connect users to apps and data from anywhere while reducing risk and improving visibility. The benefit is stronger security, simpler access for users, and less operational overhead compared to managing traditional network security infrastructure. ### 36. Unmatched Zero-Trust Security and Performance for Remote & Hybrid Users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Zscaler Zero Trust Cloud?** The seamless Security Enforcement and high Performance for remote and hybrid users are unmatched. Its Integrations with identity providers like Azure AD and Okta allow us to enforce granular, zero-trust access policies seamlessly. The administrative console UI / UX provides centralized visibility over traffic, active threats, and user access metrics without degrading connection speed. **What do you dislike about Zscaler Zero Trust Cloud?** Initial policy configuration and SSL inspection rule setup require careful planning during the Support / Onboarding phase to avoid blocking legitimate internal traffic. Additionally, the licensing cost (Pricing / ROI) can be steep for smaller organizations, but the reduction in attack surface fully justifies the investment. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It eliminates the security risks of traditional legacy VPNs by securing user-to-app connections directly regardless of location. Utilizing built-in threat AI / Intelligence and sandbox filtering, it automatically blocks zero-day malware, phishing attempts, and unauthorized data exfiltration across our entire network infrastructure. ### 37. Zscaler Zero Trust Cloud Replaces Legacy VPNs and Shrinks the Attack Surface **Rating:** 4.0/5.0 stars **Reviewed by:** Elliott R. | IT Support Technician, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 13, 2026 **What do you like best about Zscaler Zero Trust Cloud?** Users consistently highlight the Zscaler Zero Trust Cloud (part of the Zero Trust Exchange) for eliminating the need for legacy VPNs and shrinking the attack surface. By keeping applications completely hidden behind the cloud, it prevents lateral movement and allows inside-out, direct-to-app connections. **What do you dislike about Zscaler Zero Trust Cloud?** Users frequently report that Zscaler Zero Trust Cloud suffers from bandwidth bottlenecks during heavy traffic inspection, a complex, steep learning curve for initial setup, and limited reporting capabilities. Additionally, some administrators find its shared cloud infrastructure can lead to latency. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** The Zscaler Zero Trust Cloud solves the critical vulnerabilities of legacy perimeter-based security (like firewalls and VPNs). Instead of connecting users to the corporate network, it establishes direct, identity-centric connections to specific applications. ### 38. VPN-Free App Access **Rating:** 4.0/5.0 stars **Reviewed by:** Asis N. | Software Test Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Zscaler Zero Trust Cloud?** It offers strong security and is easy to use. It provides secure access to applications without the hassle of a traditional VPN, while still giving good visibility and control over users and traffic. **What do you dislike about Zscaler Zero Trust Cloud?** Configuration is a bit complex, and there’s a learning curve for new administrators. In some cases, traffic inspection can affect performance. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler helps me a lot while working from home by providing secure and reliable access to the applications and resources I need. I can work remotely without depending on a traditional VPN, while still maintaining the required security and access controls ### 39. Streamlined Security with Zero Reauthentication Hassles **Rating:** 5.0/5.0 stars **Reviewed by:** Darren H. | Risk Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 07, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I like that as an end user, I don't have to re-authenticate all the time, which saves me time and prevents complaints from other end users. It helps us by allowing us to remove Cisco Umbrella and fine-tune our security stack. The initial setup was really straightforward. **What do you dislike about Zscaler Zero Trust Cloud?** Right now we are having an issue with licensing look ups for one of our primary software solutions. We are currently working with the vendor and Zscaler to remediate the issue. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps us remove traditional VPNs from our tech stack to meet cyber insurance requirements, saving time on re-authentication and reducing user complaints. It fine-tunes our security stack and eliminates the need for Cisco Umbrella. ### 40. Secure Remote Access Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Brajesh G. | Senior Technical Lead, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 02, 2026 **What do you like best about Zscaler Zero Trust Cloud?** It provides secure access to applications from anywhere, strengthens security without relying on a traditional VPN, and remains straightforward to manage. **What do you dislike about Zscaler Zero Trust Cloud?** The initial setup can feel a bit complicated, and troubleshooting sometimes takes longer than I’d like. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It provides users with secure access to applications from anywhere, strengthens overall security, and reduces reliance on traditional VPNs, which makes remote work both safer and easier. ### 41. Secure and Seamless Remote Access with Minor Setup Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 20, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I use Zscaler Zero Trust Cloud to securely connect users to applications and the internet without relying on a traditional VPN. It helps enforce zero trust security policies, protects against cyber threats, and provides secure remote access for employees while maintaining visibility and control over network traffic. What I like most is its secure, seamless remote access and the strong protection it provides without the complexity of traditional VPNs. **What do you dislike about Zscaler Zero Trust Cloud?** I find the initial setup and policy configuration complex, and troubleshooting access issues takes time. Performance can also vary depending on network conditions, which sometimes results in slower application access or delays when connecting to cloud resources. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I use Zscaler Zero Trust Cloud for secure remote access, replacing traditional VPNs, and cyber threat protection. It simplifies security management but initially, the setup can be complex and performance may vary with network conditions. ### 42. Seamless Legacy VPN Replacement with Secure, Low-Latency Micro-Tunneling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 17, 2026 **What do you like best about Zscaler Zero Trust Cloud?** What I like best is how seamlessly it replaces legacy VPNs by connecting users directly to workloads without exposing the underlying network. For our streaming platform, its micro-tunneling on AWS prevents lateral threat movement without adding latency to live video operations. **What do you dislike about Zscaler Zero Trust Cloud?** What i dislike is that configuring granular microsegmentation policies across multi-cloud environments can be tedious and prone to policy draft. Additionally, troubleshooting false positives during deep SSL inspection occasionally requires navigating overly complex console menus. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero trust cloud eliminates the security risks and latency of traditional VPNs by providing secure, direct to app access without exposing our private network. For our streaming operations, this eliminates broad network exposure while ensuring seamless, secure access for remote engineers across AWS and hybrid environments without degrading pipeline performance. ### 43. A Smarter Way to Secure Multi‑Cloud Workloads **Rating:** 5.0/5.0 stars **Reviewed by:** Emina d. | Asisstent Manager, Computer Software, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 15, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zscaler Zero Trust Cloud?** Zscaler eliminates public IPs, firewalls, and VPN entry points—the things attackers typically scan and exploit. This “no attack surface” model is the biggest win for me. It genuinely feels like your cloud becomes invisible. **What do you dislike about Zscaler Zero Trust Cloud?** Traffic is routed through Zscaler’s global cloud. For latency‑sensitive apps (VoIP, trading, real‑time dashboards), this can introduce jitter or slowdowns that are difficult to tune. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Traditional cloud setups rely on public IPs, inbound firewall rules, and VPN gateways. Attackers scan these constantly. With this approach, your workloads become invisible—no public IPs, no inbound access, and no exposed ports. As a result, the attack surface is removed entirely. ### 44. Secure, Scalable Zero Trust Access Without Traditional VPNs **Rating:** 5.0/5.0 stars **Reviewed by:** Manikandan V. | Graduate Engineer Trainee (DevOps / Software Engineer), Information Technology and Services, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 05, 2026 **What do you like best about Zscaler Zero Trust Cloud?** ZScaler Zero Trust cloud provides secure, identity-based access to applications without relying on traditional VPNs. Its ability to support a modern hybrid workforce make it an effective and scalable security platform. **What do you dislike about Zscaler Zero Trust Cloud?** The initial setup and configuration can be a bit complex, especially for first-time users. It takes some time to understand all the policies and features. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** Zscaler Zero Trust Cloud helps provide secure access to applications from anywhere without relying on traditional VPNs. It improves security, simplifies access for users, and helps protect against cyber threats while supporting remote work. ### 45. Secures Data Effectively, But High Cost and Complex Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 16, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I think Zscaler Zero Trust Cloud offers the best way to provide security online. It's the best AI agent for keeping data secure, and I appreciate how it monitors and measures prompts and responses to ensure security. **What do you dislike about Zscaler Zero Trust Cloud?** I find Zscaler Zero Trust Cloud's configuration to be quite complex, which can be challenging to navigate. Also, the high cost associated with it is a major drawback for me. I'm not sure how these could be improved, but hopefully, the developers can address these issues from the backend. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I find Zscaler Zero Trust Cloud secures my data by monitoring prompts and responses and provides the best online security. ### 46. Effortless Security and Accessibility on the Go **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I like that Zscaler Zero Trust Cloud is easily accessible on my phone. It gives me peace of mind knowing that I have secure access to my confidential and sensitive work data. It's really easy for me to get the login authentication with my phone's face recognition, making sure I'm working safely. The initial setup was very easy, taking about ten minutes. It makes it easy to ensure that 2,000 people in my company are working safely. **What do you dislike about Zscaler Zero Trust Cloud?** nothing **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I use Zscaler Zero Trust Cloud to authenticate login securely, providing me peace of mind with easy phone access. It simplifies secure access to my confidential data without needing extra tools like a YubiKey, ensuring safe working conditions. ### 47. Secure Work-From-Anywhere with Zscaler Zero Trust Cloud—No VPN Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Tejasav g. | IT Infra engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** June 26, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zscaler Zero Trust Cloud?** Zscaler Zero Trust Cloud enables secure work-from-anywhere access without exposing internal networks. It removes the need for traditional VPN infrastructure, firewalls, and MPLS circuits, helping simplify remote access while keeping internal resources protected. **What do you dislike about Zscaler Zero Trust Cloud?** Because it’s fully cloud-based, overall performance depends on having stable, reliable internet access. Some organizations may also feel they have less direct control over the underlying infrastructure, which can be a concern depending on their internal requirements and preferences. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It removes VPN limitations and reduces security risks. It also helps protect against cyber threats, giving me more peace of mind when I’m online. ### 48. Replaces LegPowerful Network Security with a Setup Tax with Secure, App-Only Access **Rating:** 5.0/5.0 stars **Reviewed by:** Sakshi D. | Infosec Associate , Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Zscaler Zero Trust Cloud?** It replaces legacy VPNs by connecting users directly to authorized applications rather than the whole network, effectively eliminating lateral threat movement. **What do you dislike about Zscaler Zero Trust Cloud?** It can be costly, complex to configure initially, and creates administrative friction when troubleshooting connectivity issues between local agents and specific app policies. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** It eliminates exposed public attack surfaces and lateral threat movement by connecting users directly to applications, giving you seamless multi-cloud security, reduced breach risk, and zero VPN maintenance overhead. ### 49. Inspire Innovation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Parth M. | Analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 02, 2026 **What do you like best about Zscaler Zero Trust Cloud?** It stands out for its cloud-native architecture, which helps enforce a strict Zero Trust approach. In addition, its integration capabilities and real-time threat detection clearly set it apart. **What do you dislike about Zscaler Zero Trust Cloud?** The pricing structure of Zscaler Zero Trust Exchange can be a bit high. **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** The AI-driven threat detection, which provides real-time insights and proactive protection is helping us in securing our organisation networks and applications by continuously verifying every user uses. ### 50. Seamless Zero Trust with Zscaler **Rating:** 4.5/5.0 stars **Reviewed by:** Pulkit G. | Senior Advisory Cloud Security Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Zscaler Zero Trust Cloud?** I like the easy portal and application management features of Zscaler Zero Trust Cloud. The access policy is also something I appreciate. Everything works well with Zscaler Zero Trust Cloud, and so far, there have been no issues. **What do you dislike about Zscaler Zero Trust Cloud?** Nothing **What problems is Zscaler Zero Trust Cloud solving and how is that benefiting you?** I find that Zscaler Zero Trust Cloud solves our lateral movement issues and provides benefits with easy portal application management and access policy. ## Zscaler Zero Trust Cloud Discussions - [What cloud does zscaler use?](https://www.g2.com/discussions/what-cloud-does-zscaler-use) - 1 comment - [What is unique about zscaler?](https://www.g2.com/discussions/what-is-unique-about-zscaler) - 1 comment - [View Zscaler Zero Trust Cloud pricing details and edition comparison](https://www.g2.com/products/zscaler-zero-trust-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+07%3A18%3A20+-0500&secure%5Bsession_id%5D=0837ff8c-f1aa-48a7-b102-0400cf7f8cd2&secure%5Btoken%5D=36b599f6748687a07209d65b9d31021fa376ebe0ae7550560041efe4b7991da9&format=llm_user) ## Zscaler Zero Trust Cloud Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Management** - Dashboards and Reports - Workflow Management - Administration Console **Analysis** - User Analytics - Cloud Gap Analytics - Anomoly Detection - Reporting/Analytics - Usage Tracking/Analytics **Data Protection** - Data Masking - Data Encryption/Security - Data loss Prevention - Anomoly Detection - Sensitive Data Compliance **Functionality** - Data Migration - Data Variety - Alerts and Logging - Data Replication **Management** - Multicloud Management - DLP Configuration - Dynamic Scaling - Policy Enforcement **Administration** - Policy Enforcement - Dependency Mapping - Network Mapping **Functionality - AI Security Posture Management (AI-SPM) Tools** - Security Ecosystem Integration - AI Asset Discovery - Adaptive Policy Updates - Access and Permissions Monitoring - Policy Enforcement **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Operations** - Governance - Logging and Reporting - API / Integrations **Functionality** - SSO - Cloud Registry - Mobile Device Mangement **Analysis** - Cloud Gap Analytics - Compliance Monitoring - User Analytics **Management** - Backup and Recovery - Integration Variety - Access and Security - Real time Monitoring **Monitoring** - Data Center Networking - Multicloud Visibility - Anomaly Detection **Enforcement** - Identity-Based Policy Management - Workflow Automation - Network Segmentation - Intelligent Segmentation - Workload Protection **Risk Assessment - AI Security Posture Management (AI-SPM) Tools** - AI Risk Assessment - AI Asset Posture Scoring **Security** - Data Security - Data loss Prevention - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Security Controls ** - Anomaly Detection - Data Loss Prevention - Security Auditing - Cloud Gap Analytics **Security** - Governance - Data loss Prevention - Data Encryption/Security - Access Control - Cloud Encryption - Network Security - Cloud Application Security - Data Leak Prevention - Data Governance **Administration** - Auditing - Data Discovery - Access Control **Security** - Data Protection **Protection** - Firewall-as-a-Service - Cloud Application Brokerage - Web Gateway - Adaptive Access Control **Visibility** - Breach Detection - Observability - Application Discovery **Governance & Compliance - AI Security Posture Management (AI-SPM) Tools** - AI‑Generated Content Controls - Audit Trails **Additional Functionality** - Multi-Cloud Management - Risk Scoring - Device Auto Discovery - API - Real-time Alerts - Configuration Management - Third-Party Integrations - User Management - Compliance Tracking - Risk Analysis - User Activity Monitoring - Threat Protection - Cloud Security Policy Management - Generative AI - Device Management - Audit Management - Activity Dashboard - Alerts/Notifications - Performance Analysis - AI Copilot - Compliance Management **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Agentic AI - Cloud Migration** - Autonomous Task Execution - Multi-step Planning - Decision Making **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption ## Top Zscaler Zero Trust Cloud Alternatives - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - 4.5/5.0 (622 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (532 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (732 reviews)