I like the merchants can send invoices instant and easily. It saves our team a lot of time because the system automatically handles bill entry and payment through our company. Review collected by and hosted on G2.com.

There are not many fields you can change, so if you don't agree with a charge it can be hard to fix or explain it. Review collected by and hosted on G2.com.

It is netsuite native app so you have everything in one place Review collected by and hosted on G2.com.

The initial mapping is not always correct but it is normal as the first time the OCR can not guess all the custom fields. It gets better during time quickly Review collected by and hosted on G2.com.

Zone & Capture is a very functional tool that fits seamlessly into our workflow. The interface is intuitive, and it covers all our operational needs efficiently. One of the key strengths is the support team — they're incredibly responsive and always quick to assist with any questions or issues. Overall, a reliable and well-designed solution. Review collected by and hosted on G2.com.

Some of the newer, AI-powered features are impressive and show real innovation. However, we’ve noticed that users still prefer to keep a certain level of control, especially when it comes to decision-making or data validation. Striking the right balance between automation and user oversight is important. Review collected by and hosted on G2.com.

When things work fine, it's like magic. It saves a lot of time and the automatching is correct most of the time. This is especially useful for invoices with different currencies.

We're also extremely pleased with the customer support. If it was support alone I'd give 10/10.

The edocument scanning has also improved greatly, and it's easier to track incoming edocuments now. Review collected by and hosted on G2.com.

When the AI update came a lot of matching failed. This caused trouble. Implementing changes at all seems to frequently cause small bumps in the road for ZoneCapture. However, these are usually quickly solved and so small we don't really see them as a problem. Review collected by and hosted on G2.com.

Zonecapture eliminates the need for payment checks, streamlining the payment process and saving time. It integrates seamlessly with Sage Intacct, ensuring smooth financial operations. The platform offers robust control features, allowing businesses to set authorization rules for zone approvals and payment releases. Zonecapture securely stores invoice images and provides intuitive tools to extract dollar amounts from Zonecapture images directly into journal entries, reducing manual data entry. Review collected by and hosted on G2.com.

One drawback of using Zonecapture is that it does not allow us to generate a paper check for urgent product purchases. Review collected by and hosted on G2.com.

The OCR tool is easy to use, and the support has been fantastic. Our account manager is always quick to help—our issue was fixed in under an hour, which we really appreciated Review collected by and hosted on G2.com.

The slowness, sometimes it takes a while for it to load. Review collected by and hosted on G2.com.

1. It is possible to automate 90% of items with rules.

2. The work can be edited/saved and resumed anytime.

3. Bill Payments are automatically created to close A/P register. Review collected by and hosted on G2.com.

1. The initial setup for reading statements is complex and requires external help.

2. There are some hard limitations such as recognizing discounts which partially can be worked around by customizing vendors.

3. It would be great if connection to the bank could be established so no manual uploads have to be done. Review collected by and hosted on G2.com.

ZoneCapture is an easy to use platform that accounts payable (AP) workflow for accounting firms and their clients. It connects effortlessly with accounting software, automating the recording and processing of AP transactions, thereby simplifying the entire procedure. The automation feature has become a vital part of our operations, as we rely on it regularly, whether daily or weekly, depending on the demands of our clients. Review collected by and hosted on G2.com.

One issue we've faced is dealing with " errors" these error can cause zonecapture items to fail syncing correctly with the accounting software. Resolving these problems can be challenging at times, as the error messages are not always clear, making the troubleshooting process more complicated. Review collected by and hosted on G2.com.

ZoneCapture has transformed how we handle bill bookings, making the process far more efficient and user-friendly. The learning functionality allows the system to adapt over time, while the ability to configure settings at the supplier level adds a personaIized touch that aligns with our specific needs. ZoneCapture is a robust and reliable solution that combines efficiency, adaptability, and accuracy. Review collected by and hosted on G2.com.

While the tool occasionally experiences slower loading times and minor glitches following updates, these are addressed promptly, minimizing any disruption to our workflow. Review collected by and hosted on G2.com.

The amount of bills it can handle, and its integration with Netsuite Review collected by and hosted on G2.com.

The Scanning of the pdf's, most of the bills end up on the subsidiary where the badly recognised bills go to. It's a bit slow getting into scan of capture. customer support replies decently fast, but sometimes I have to wait multiple days. Review collected by and hosted on G2.com.