--- title: Zoho Zia Reviews meta_title: 'Zoho Zia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Zoho Zia works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 27 scale: '5' date_modified: '2026-09-28' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Zoho Zia Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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Average based on 27 real user reviews.

Perceived Cost

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Zoho Zia Reviews (27)

Reviews

Zoho Zia Reviews (27)

4.0
27 reviews

What do users say?

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Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"It works but do I really need it"
2.5/5
What do you like best about Zoho Zia?

I like that I can ask it questions and I get answers and do things quickly Review collected by and hosted on G2.com.

What do you dislike about Zoho Zia?

Sometimes the responses are delayed or I can not figure out the right command to get an action I want.JO Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Zoho Zia is at the forefront of AI"
5/5
What do you like best about Zoho Zia?

Zoho Zia makes it easy to create and manage new tasks with AI in mind. Lots of new progress is being made across the industry, but Zoho has continually made this an easy process to follow and understand. Review collected by and hosted on G2.com.

What do you dislike about Zoho Zia?

Not much to dislike. There is a bit of a learning curve though, in reference to how to best set up AI for a new business. Review collected by and hosted on G2.com.

AM
Andrea M.
Zoho zia
Small-Business (50 or fewer emp.)
"Zoho Zia"
5/5
What do you like best about Zoho Zia?

I like that I can stay organized and remain on top of leads! The analytics report is also useful especially in looking at the sales trends. Review collected by and hosted on G2.com.

What do you dislike about Zoho Zia?

It seems hard to work with people that do not have Zoho Zia; not easy to share info with people not in the system. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
EO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Amazing Dashboard capabilities"
4/5
What do you like best about Zoho Zia?

The way dashboards can be viewed using Zoho. Its like live dashboard with amazing functionality , such us drill down , easy linking to the data source Review collected by and hosted on G2.com.

What do you dislike about Zoho Zia?

There is nothing such dislike , but I am sure they can improve it better Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"It's great!"
2.5/5
What do you like best about Zoho Zia?

I like that it's very simple to put the survey together and you have a lot of freedom to design it how you want. Review collected by and hosted on G2.com.

What do you dislike about Zoho Zia?

I dislike that you have to pay to add special features and that you can't change the ending of "That's all folks!" I would love to be able to design my own thank you form our company at the end. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Innovative, but could use some work"
3/5
What do you like best about Zoho Zia?

The layout is simple and easy to navigate. All the information I need is set out in a clean manner. Leaving notes for colleagues is simple and there's no confusion on previous contacts. Review collected by and hosted on G2.com.

What do you dislike about Zoho Zia?

I find that having information displayed next to instead of below can be a tad confusing. I'd recommend it all be separated in chart form. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Easy to use"
4.5/5
What do you like best about Zoho Zia?

It's easy to use, easy customization, it's free for 3 users. The navigation is easy. It works really fast. Review collected by and hosted on G2.com.

What do you dislike about Zoho Zia?

It has a few glitches and the customer service it's a little bit complicated when you need help. Review collected by and hosted on G2.com.

Pricing

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Zoho Zia Comparisons
Zoho Zia Features
Customer-facing Chatbot
Lead Qualification
Lead Follow-up
Opportunity and Pipeline Management
Data Entry
Integrations / APIs
Coaching
Peformance Tracking
ROI Forecasting
Sales Forecasting