--- title: Zoho Zia Reviews meta\_title: 'Zoho Zia Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Zoho Zia works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 27 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Zoho Zia Reviews & Product Details The conversational AI sales assistant. Zia analyzes the data each rep enters and the tasks they complete every day to predict the outcome of sales activities. Zia also offers solutions to complete these activities smarter and faster. Ask Zia for any information from your CRM database by calling or chatting with her. Stay on top of every activity with your new sales assistant. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Zoho Zia Community](https://www.g2.com/products/zoho-zia/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/zoho-zia/pricing) ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Fathom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fathom") Fathom 5/5(6,985) ](https://www.g2.com/products/fathom-video/reviews) [ ![GTM Workspace - Powered by ZoomInfo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GTM Workspace - Powered by ZoomInfo") GTM Workspace - Powered by ZoomInfo 4.5/5(9,106) ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-zia/competitors/alternatives) ## User Insights Average based on 27 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Small-Business (50 or fewer emp.) 1/12/2019 "It works but do I really need it" 2.5/5 What do you like best about Zoho Zia? I like that I can ask it questions and I get answers and do things quickly Review collected by and hosted on G2.com. What do you dislike about Zoho Zia? Sometimes the responses are delayed or I can not figure out the right command to get an action I want.JO Review collected by and hosted on G2.com. What problems is Zoho Zia solving and how is that benefiting you? it allows me to do simple tasks quickly. It also provides me with an AI assistant that does things as quickly or quicker than a human Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 1/30/2019 "Zoho Zia is at the forefront of AI" 5/5 What do you like best about Zoho Zia? Zoho Zia makes it easy to create and manage new tasks with AI in mind. Lots of new progress is being made across the industry, but Zoho has continually made this an easy process to follow and understand. Review collected by and hosted on G2.com. What do you dislike about Zoho Zia? Not much to dislike. There is a bit of a learning curve though, in reference to how to best set up AI for a new business. Review collected by and hosted on G2.com. What problems is Zoho Zia solving and how is that benefiting you? Customer support questions and answering common customer issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AM Andrea M. Zoho zia Small-Business (50 or fewer emp.) 10/26/2018 "Zoho Zia" 5/5 What do you like best about Zoho Zia? I like that I can stay organized and remain on top of leads! The analytics report is also useful especially in looking at the sales trends. Review collected by and hosted on G2.com. What do you dislike about Zoho Zia? It seems hard to work with people that do not have zoho zia; not easy to share info with people not in the system. Review collected by and hosted on G2.com. Recommendations to others considering Zoho Zia: Def do the free trial first to see if this is your style of management. Review collected by and hosted on G2.com. What problems is Zoho Zia solving and how is that benefiting you? We've used this to help generate data in a way thats easy to read and understand. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") EO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 1/30/2019 "Amazing Dashboard capabilities " 4/5 What do you like best about Zoho Zia? The way dashboards can be viewed using Zoho. Its like live dashboard with amazing functionality , such us drill down , easy linking to the data source Review collected by and hosted on G2.com. What do you dislike about Zoho Zia? There is nothing such dislike , but I am sure they can improve it better Review collected by and hosted on G2.com. Recommendations to others considering Zoho Zia: Its very usefule for business who wants to review stuff not from excel but live datafeed Review collected by and hosted on G2.com. What problems is Zoho Zia solving and how is that benefiting you? Executive reviews, executive dashboard with live data and faster decision making process Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 9/20/2018 "It's great!" 2.5/5 What do you like best about Zoho Zia? I like that it's very simple to put the survey together and you have a lot of freedom to design it how you want. Review collected by and hosted on G2.com. What do you dislike about Zoho Zia? I dislike that you have to pay to add special features and that you can't change the ending of "That's all folks!" I would love to be able to design my own thank you form our company at the end. Review collected by and hosted on G2.com. What problems is Zoho Zia solving and how is that benefiting you? In our nonprofit business, surveys are crucial to knowing how our donors feel about us and what we may need to change. Zoho is a great tool to create those surveys! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 9/29/2018 "Innovative, but could use some work" 3/5 What do you like best about Zoho Zia? The layout is simple and easy to navigate. All the information I need is set out in a clean manner. Leaving notes for colleagues is simple and there's no confusion on previous contacts. Review collected by and hosted on G2.com. What do you dislike about Zoho Zia? I find that having information displayed next to instead of below can be a tad confusing. I'd recommend it all be separated in chart form. Review collected by and hosted on G2.com. What problems is Zoho Zia solving and how is that benefiting you? We're able to communicate effectively through note leaving processes and have no issues contacting clients with all the available contact information fields. It's as easy as giving a non-user instructions to use in the event of an absence as it is for a regular user to navigate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 1/30/2019 "Easy to use" 4.5/5 What do you like best about Zoho Zia? It's easy to use, easy customization, it's free for 3 users. The navigation is easy. It works really fast. Review collected by and hosted on G2.com. What do you dislike about Zoho Zia? It has a few glitches and the customer service it's a little bit complicated when you need help. Review collected by and hosted on G2.com. What problems is Zoho Zia solving and how is that benefiting you? email Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/zoho-zia/pricing) Zoho Zia Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab4eb3c0cd5f0e51abd147cfb91fdd97/copilot-ai.png "Product Avatar Image") CoPilot AI 4.5/5(105) [ Compare Now ](https://www.g2.com/compare/copilot-ai-vs-zoho-zia) ##### ##### Zoho Zia Features Lead Facilitation Customer-facing Chatbot Lead Qualification Lead Follow-up Organization Opportunity and Pipeline Management Data Entry Integrations / APIs Performance Analysis Coaching Peformance Tracking Sales Analysis ROI Forecasting Sales Forecasting [ View More Features ](https://www.g2.com/products/zoho-zia/features) ## Work at Zoho? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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