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Zoho Forms Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Zoho Forms extremely easy to use, simplifying form creation for both personal and client projects. (3 mentions)
Users value the affordability of Zoho Forms, making it easy to manage operations on a budget. (1 mentions)
Users value the centralized management of Zoho Forms, finding it convenient for overseeing all operations effectively. (1 mentions)
Users find Zoho Forms to be a user-friendly form creation platform suitable for personal and client websites. (1 mentions)
Users love the friendly interface and robust features, making Zoho Forms a versatile solution for all. (1 mentions)
Users find integration issues problematic, making it challenging to merge Zoho Forms with other apps or mobile devices. (1 mentions)
Users find the customization options too limited, which restricts the form design and overall personalization. (1 mentions)
Users find the interface cluttered and unintuitive, complicating the search for necessary features and tools. (1 mentions)
Users find the platform issues hinder Zoho Forms' effectiveness in merging with different apps and mobile usability. (1 mentions)
Users often find the interface to be cluttered and unintuitive, hindering usability and feature access. (1 mentions)

5 Pros or Advantages of Zoho Forms

5 Cons or Disadvantages of Zoho Forms

Zoho Forms Reviews (128)

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Reviews

Zoho Forms Reviews (128)

View 3 Video Reviews
4.4
128 reviews
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Rehan A.
RA
Rehan A.
Artificial Intelligence Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Zoho Forms Makes Enrollment Collection Fast and Organized"
5/5
What do you like best about Zoho Forms?

As a salesforce trainer I use Zoho forms to collect enrollment details from my students I like how easy it is to create a forms and manage responses in an organized way also I like its pre-built templates which basically saves a lot of time Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

Some advance customization features are limited in basic plans, and complex can take time to set up initially Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"User-Friendly but Requires Learning Curve for Advanced Features"
5/5
What do you like best about Zoho Forms?

I find Zoho Forms pretty easy to use and customize. It allows me to customize what information I want to collect from prospects or referral partners. It also saves al information collected so I can use it later. I love the product. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

While not a dislike per se, some of the additional features can be complicated and hard to learn and hard to integrate. It can take a bit of time to figure it out sometimes. Review collected by and hosted on G2.com.

Prerak J.
PJ
Prerak J.
Associate team lead
Education Management
Small-Business (50 or fewer emp.)
"Effortless Form Creation for All My Websites"
5/5
What do you like best about Zoho Forms?

It is very easy to use form creation platform, I can create the forms for my website, as well as for my client's website. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

At this point, I have no complaints since the product is meeting all of my needs. Review collected by and hosted on G2.com.

Nitin K.
NK
Nitin K.
Associate Lead - Digital Marketing
Mid-Market (51-1000 emp.)
"Excellent Integrations, but Limited Form Customization"
3.5/5
What do you like best about Zoho Forms?

Zoho Forms has the best integrations options to connect with CRMs and Attribution providers. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

Customization of the form appearance is very limited. Review collected by and hosted on G2.com.

SR
Sundar R.
Founder
Small-Business (50 or fewer emp.)
"Capture Connect Convert"
5/5
What do you like best about Zoho Forms?

Very easy to configure the form from the designer and run it quickly and check the respondents as well. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

I can not say anything specific or negative features about Zoho forms as there are none I can point out. Review collected by and hosted on G2.com.

PM
Patrick M.
Inkoop / Administratie
Small-Business (50 or fewer emp.)
"We have used Zoho Forms for a long time"
2.5/5
What do you like best about Zoho Forms?

We have used Zoho Forms for a long time, unfortunately, we encountered certain functions that cannot be applied. Therefore, after much deliberation, we have unfortunately decided to switch. For basic forms, it is easy to use. Additionally, it is also easy to integrate, and the emails are received well. We have used Zoho Forms for about 5 years. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

The price is not optimal, and you also miss certain features. And if you're not careful, you might end up stuck with an extra subscription. If you ask a question, it takes a long time before you really get an answer from the helpdesk. Review collected by and hosted on G2.com.

Viviana C.
VC
Viviana C.
Operations Supervisor
Small-Business (50 or fewer emp.)
"Zoho form for small teams"
5/5
What do you like best about Zoho Forms?

Friendly interface and robust features, it stands out as a versatile solution for businesses and individuals alike Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

Not so helpful to merge with different apps and on the phone. Review collected by and hosted on G2.com.

Darshan B.
DB
Darshan B.
UX/UI Design Intern
Small-Business (50 or fewer emp.)
"Efficient no code online form builder"
5/5
What do you like best about Zoho Forms?

The customization and collaborative way to build a custom form which helps you to grow your own business is commendable. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

Zoho forms gives the pool of features which sometimes as a new user you have to learn which might take some time to adopt. But yes it is totally worth to automate the whole flow. Review collected by and hosted on G2.com.

TEJENDER  K.
TK
TEJENDER K.
Digital Marketing Executive
Consulting
Mid-Market (51-1000 emp.)
"Need to improve"
3/5
What do you like best about Zoho Forms?

I'm using Zoho forms from last 2 years they have lots of features build it's very easy to create no coding knowledge is required any one can easily create a Zoho forms and integrate with CRM and get email notification if someone filled the forms Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

I hate Zoho forms lack of customisation options they didn't have best theme to create forms due to that UI/UX of forms didn't look great and the main problem i found in pop-up forms , pop-up forms of Zoho it's very bad for Mobile devices it's not showing properly on mobile devices Review collected by and hosted on G2.com.

DT
Darshan T.
Project incharge
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Great feedback form solution from Zoho"
5/5
What do you like best about Zoho Forms?

1) Easy to use and share.

2) Number of forms templates helps you to select or create required form faster.

3) You can use images, check box, list, radio buttons easily.

4) You can export data in any required format. Review collected by and hosted on G2.com.

What do you dislike about Zoho Forms?

Never faced any issue with Zoho forms so far. Review collected by and hosted on G2.com.