--- title: Zoho Books Reviews meta_title: 'Zoho Books Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 332 reviews by the users' company size, role or industry to find out how Zoho Books works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 332 scale: '5' date_modified: '2026-11-12' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

Zoho Books Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the interface intuitive and straightforward to navigate, making daily tasks easy even for non-accountants. (36 mentions)
Users value flexible financial workflows and find routine bookkeeping and accounting tasks easier to manage, keeping day-to-day finances smooth. (24 mentions)
Users find setup straightforward and easy, helping them get started quickly with minimal effort. (17 mentions)
Users value automated routine accounting tasks, which save time and reduce manual work on invoices, reminders, and data entry. (16 mentions)
Users value tax tools for calculations and updates, consolidated records, and GST compliance and filing that help meet requirements. (15 mentions)
Users say support is slow to respond, hard to reach, and lacks proactive help for long-term users. (10 mentions)
Users find features hard to locate, navigation unintuitive, and routine tasks slowed by extra clicks. (9 mentions)
Users find report customization rigid and limited, with analytics and smart insights also limited. (8 mentions)
Users find customization limited and difficult, particularly for templates, settings, and workflows. (7 mentions)
Users face feature restrictions on lower-tier plans, with upgrades or separate subscriptions adding costs. (6 mentions)

5 Pros or Advantages of Zoho Books

5 Cons or Disadvantages of Zoho Books

Zoho Books Reviews (332)

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Reviews

Zoho Books Reviews (332)

View 1 Video Reviews
4.4
332 reviews
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Vivian L.
VL
Vivian L.
Owner
Small-Business (50 or fewer emp.)
"Easy to set up and use. This is perfect for my business."
5/5
What do you like best about Zoho Books?

Its ease of use and set up. I like the dashboard as it shows me everything I need. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

I would like to be able to speak to someone sometimes. So perhaps better customer support. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Most versatile client portal I've used."
4/5
What do you like best about Zoho Books?

All-in-one platform that enables you to manage finances efficiently, and invoice easily. Easy to use and has a good Free plan. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

There's a limit on the number of monthly invoices, plus, more advanced features are only available for more premium versions. Review collected by and hosted on G2.com.

Ashima K.
AK
Ashima K.
Assistant Manager
Mid-Market (51-1000 emp.)
"Very helpful and simple sorted product to maintain the books. Provide accurate reports."
5/5
What do you like best about Zoho Books?

Online banking: Integrate and update the ledger in a second. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Identify challenges in reconciling the Vendor and Customer ledger directly with a single journal entry. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Powerful and easy to use Accounting Software"
5/5
What do you like best about Zoho Books?

Features like :

1) Document Management : so one does not have to search for related documents

2) Audit Trail Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

So far finding it very user friendly and easy to use. May be later I may find some areas of improvement Review collected by and hosted on G2.com.

NT
Neha T.
Manager - Human Resource
Mid-Market (51-1000 emp.)
"ZOHO is good software for books keeping"
4/5
What do you like best about Zoho Books?

It helps to maintain large information about invoices and taxes Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Needs to be more simplified for customer use Review collected by and hosted on G2.com.

GB
Guru B.
senior sales executive
Small-Business (50 or fewer emp.)
"Application for all level of business"
4/5
What do you like best about Zoho Books?

Zoho Books is one of the simple to use interface to create estimate and invoice. it allows to create a estimate with and with out GST that provides flexibility for businesses. the major advantage is it's affordable pricing with various plans to suit different business and their requirements Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Zoho Books has limitation in customization for reports and invoice. Zoho Book is easy to integrate with other ZOHO applications but it is challenging to integrate with third party applications. it very complicate to migrate data for business with large number of data Review collected by and hosted on G2.com.

Akshay K.
AK
Akshay K.
Co-Founder & CGO
Computer Software
Small-Business (50 or fewer emp.)
"It's a worth buying tool"
5/5
What do you like best about Zoho Books?

It makes legal work easy & has the required features. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

I can't customize more, for example, the title of the Invoice. Review collected by and hosted on G2.com.

Caroline B.
CB
Caroline B.
Inventory Coordinator
Enterprise (> 1000 emp.)
"very useful and secure platform"
5/5
What do you like best about Zoho Books?

All accounting tasks have been easier to carry out through Zoho Books, its ease of entering data and doing automatic calculations is the best thing that can happen to me, to tell the truth I don't like accounting because of all the number management that is involved. It has but with Zoho Books it is much easier to carry out operations. It has been my salvation for generating accounts receivable because it is also very secure and you have confidence that the data entered will not be exposed. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

It has been a very professional use where everything has gone very well with each operation and there are no system failures. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Zoho books are very impressive"
5/5
What do you like best about Zoho Books?

Zoho helps us to find out New hires and Birthdays in the organization, can view our payslips very detailed Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Nothing seems to be dislikes about zoho books Review collected by and hosted on G2.com.

Mahima A.
MA
Mahima A.
Account Executive
Small-Business (50 or fewer emp.)
"Zoho books is affordable accounting software"
3.5/5
What do you like best about Zoho Books?

Zoho books is very user friendly and affordable software including multi languages and currency accounting effects Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Zoho books have limited payroll features, customizations international tax complexity Review collected by and hosted on G2.com.