--- title: Zoho Books Reviews meta_title: 'Zoho Books Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 332 reviews by the users' company size, role or industry to find out how Zoho Books works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 332 scale: '5' date_modified: '2026-11-12' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

Zoho Books Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the interface intuitive and straightforward to navigate, making daily tasks easy even for non-accountants. (36 mentions)
Users value flexible financial workflows and find routine bookkeeping and accounting tasks easier to manage, keeping day-to-day finances smooth. (24 mentions)
Users find setup straightforward and easy, helping them get started quickly with minimal effort. (17 mentions)
Users value automated routine accounting tasks, which save time and reduce manual work on invoices, reminders, and data entry. (16 mentions)
Users value tax tools for calculations and updates, consolidated records, and GST compliance and filing that help meet requirements. (15 mentions)
Users say support is slow to respond, hard to reach, and lacks proactive help for long-term users. (10 mentions)
Users find features hard to locate, navigation unintuitive, and routine tasks slowed by extra clicks. (9 mentions)
Users find report customization rigid and limited, with analytics and smart insights also limited. (8 mentions)
Users find customization limited and difficult, particularly for templates, settings, and workflows. (7 mentions)
Users face feature restrictions on lower-tier plans, with upgrades or separate subscriptions adding costs. (6 mentions)

5 Pros or Advantages of Zoho Books

5 Cons or Disadvantages of Zoho Books

Zoho Books Reviews (332)

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Zoho Books Reviews (332)

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4.4
332 reviews
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Stewart S.
SS
Stewart S.
Small-Business (50 or fewer emp.)
"Zoho Books changed the way we looked at company book keeping and saves us tens of hours a month"
5/5
What do you like best about Zoho Books?

Its simplicity and the way it integrates with other packages on the Zoho One platform. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Honestly, nothing at all. It works well and is good value for money. Review collected by and hosted on G2.com.

David A.
DA
David A.
Accounting Trainee
Small-Business (50 or fewer emp.)
"Great Product for Small Businesses"
4/5
What do you like best about Zoho Books?

What I love most about Zoho Books is its user-friendly interface and comprehensive features. It simplifies complex accounting tasks, making it perfect for someone like me based in Pretoria, South Africa, working in accounting. The ability to track expenses seamlessly, create customized invoices, and access it all on the go through the cloud is a game-changer. As someone who loves music and sports, the time-saving automation features are a real plus. Zoho Books provides in-depth insights into financial health, empowering informed decision-making. It's a reliable companion in the world of accounting, and that's what I appreciate the most. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

While Zoho Books offers many advantages, one aspect that may be a drawback is the learning curve for users who are new to accounting software. The extensive features and customization options, although beneficial, might be overwhelming initially. Additionally, some users have reported that customer support can be improved, particularly in resolving complex issues promptly. As someone based in Pretoria, South Africa, working in accounting, a more seamless support experience would be beneficial. Despite these challenges, Zoho Books remains a powerful tool once you become familiar with its functionalities, providing substantial value in managing finances efficiently. Review collected by and hosted on G2.com.

Aviraj K.
AK
Aviraj K.
Online brand reputation executive
Mid-Market (51-1000 emp.)
"Virtual books within a click"
4/5
What do you like best about Zoho Books?

Give us a quick results to our response and requirements Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Not easy to learn every features as it has vast features Review collected by and hosted on G2.com.

GJ
Gladys J.
Certified Productivity & Personal Finance Coach
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Excellent for International Business Transactions"
5/5
What do you like best about Zoho Books?

Stability, convenient and secure for international business transcription. Ease of tracking cash flow. Perfect integrations with other accounting tools. Customisable reports based on business needs. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Though chuck to use for beginners, once you get used to it is much fantastic. Review collected by and hosted on G2.com.

Sameh M.
SM
Sameh M.
Co-Founder and CEO
Small-Business (50 or fewer emp.)
"Easy to use multi-currency accounting"
4.5/5
What do you like best about Zoho Books?

Easy to use, easy to implement. We're a software company that works globally, and we use it with multiple currencies for our invoicing, as well as our expenses and payroll. Didn't have the need for integration. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Reporting is basic, can be better. Didn't find anything else so far. Review collected by and hosted on G2.com.

Aprajeeta S.
AS
Aprajeeta S.
Founder & CEO
Small-Business (50 or fewer emp.)
"Simplified accounting suite for SMEs"
4.5/5
What do you like best about Zoho Books?

I've been already using Zoho's products to align my business operations. When I found Zoho books in the list, I instantly liked that I can centrally manage book-keeping with Zoho. The platform is very sleek, hence I didn't find much challenge feeding in details. I could get P&L statements and various business reports in a single click, saving me from hours of work. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

Nothing specific as such at my stage of usage. Review collected by and hosted on G2.com.

Piyush J.
PJ
Piyush J.
Owner
Small-Business (50 or fewer emp.)
Originally submitted 11/30/2022
"The Best Accounting Software with 100% GST Automation"
5/5
What do you like best about Zoho Books?

The GST Return Filling is the best part of this Software. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

The Pricing of Software is Bit High, It will be better if it is lesser. Review collected by and hosted on G2.com.

Rodolfo D.
RD
Rodolfo D.
Presales Engineering & Deal Manager
Telecommunications
Enterprise (> 1000 emp.)
"It has completely changed the way my company's finances are managed."
3.5/5
What do you like best about Zoho Books?

I like the ease with which I can keep track of my finances. I can keep an updated record of my income and expenses, as well as track which invoices are due and which I have already paid. my accounting is much clearer and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

On rare occasions the synchronization with my bank can take a while, and I have run into minor data loading errors. Review collected by and hosted on G2.com.

KS
Karan S.
Small-Business (50 or fewer emp.)
"Advantages and Disadvantages of Zoho Books"
4.5/5
What do you like best about Zoho Books?

It has an intuitive interface that's easy to navigate, making it simple for users, even those without extensive accounting knowledge. Also, Zoho Books offers a wide array of features covering invoicing, expense tracking, inventory management, bank reconciliation, and more. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

In my perspective, I think it's the best, but some users might find limitations in customization options compared to more advanced accounting software when it comes to highly specific or complex requirements. Also, like other software, Zoho Books encounters occasional bugs or glitches, but the team is very supportive in solving issues. Review collected by and hosted on G2.com.

ML
Manuel L.
owner
Small-Business (50 or fewer emp.)
"Excellent cloud based accounting and business management software"
5/5
What do you like best about Zoho Books?

Extremely flexible for almost any type of business. Easy to learn and easy to train others. You can run your business with your cell phone, tablet, or computer. I have used Zoho Books for running an importing and exporting company. It's use of multiple currencys works great with suppliers in other countries. It's free version is great for start ups and small businesses. You can upgrade for extra features as your needs and business grows. It will link to your bank and credit card accounts, which makes tracking expenses easy. They have in app chat support that is fairly responsive. You don't have to wait long to get a live person for help. I recommend this software to my friends and businesses. Zoho suite of apps all work together. Review collected by and hosted on G2.com.

What do you dislike about Zoho Books?

There is very little to say about what I dislike about Zoho Books. I would improve their customization capabilities for their templates of invoices, purchase orders, and other business forms. Review collected by and hosted on G2.com.